[Resolved] Home Credit India Finance — mini cash loan disbursement | |||
Applied on 28th jan'18. Contract no. [protected] loan approved & same was supposed to be disbursed on 29th jan'18. Today on 30th jan'18 @ 1.32 pm still awaiting loan disbursement to my account. Calling customer care is useless they do not have any updates always keep saying will be disbursed within 24 hrs. I shall remind you its about to be 48 hrs and you have started calculation interest from 28th itself without disbursing loan. Hopeless services.. Must say... Was this information helpful? | |||
Mar 6, 2018 Complaint marked as Resolved Home Credit India Finance customer support has been notified about the posted complaint. Verified Support Jan 31, 2018 Home Credit India Finance Customer Care's response Dear Urvi, This is in regards to your query registered with Home Credit India. We are sorry for the inconvenience and we have forwarded your query to the relevant team and we shall provide you with an update within the next 10 working days. For any further help, please contact us. Regards, Customer Care Team Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM Verified Support Feb 02, 2018 Home Credit India Finance Customer Care's response Dear Urvi, This is in regards to your query registered with Home Credit India. We observed from our records as per the telephonic conversation dated 01/02/18, your concern has been resolved successfully. For any further help, please contact us. Regards, Customer Care Team Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM | |||
 2 Comments | |||
Comments
I have same complaint.
Dear Team
Please help as Home credit finance company offered me mini loan of Rs.10000/- through his website but loan amount not credited till now however i had submitted all required documents and formalities.
I had also received that confirmation from the Home Credit through mail and SMS, As per mail and sms loan sanctioned and should be credit in my account by 29th EOD but today 30th is over and i am waiting for the credit.
contract ID "[protected]", for loan amount of Rs "10000"
Dear Team
Please help as Home credit finance company offered me mini loan of Rs.10000/- through his website but loan amount not credited till now however i had submitted all required documents and formalities.
I had also received that confirmation from the Home Credit through mail and SMS, As per mail and sms loan sanctioned and should be credit in my account by 29th EOD but today 30th is over and i am waiting for the credit.
contract ID "[protected]", for loan amount of Rs "10000"
Home Credit India Finance Customer Care's response, Feb 4, 2018
Verified Support
Dear Arun,
This is in reference to your concern registered with Home Credit India.
In reply to your query, we wish to inform you that as per our records we observed that loan amount has been disbursed dated 31st Jan'18 hence we would request you to check your bank account and confirm the same.
If still have any discrepancy then we would request you to share us the updated bank statement on [email protected] so that we can check and assist you accordingly.
For any further help, please contact us.
Regards,
Customer Care Team
Home Credit India Finance Private Limited | Call – 1800 121 6660; Email – [email protected] | Business Hours – Monday to Sunday, 9 AM to 8 PM
This is in reference to your concern registered with Home Credit India.
In reply to your query, we wish to inform you that as per our records we observed that loan amount has been disbursed dated 31st Jan'18 hence we would request you to check your bank account and confirm the same.
If still have any discrepancy then we would request you to share us the updated bank statement on [email protected] so that we can check and assist you accordingly.
For any further help, please contact us.
Regards,
Customer Care Team
Home Credit India Finance Private Limited | Call – 1800 121 6660; Email – [email protected] | Business Hours – Monday to Sunday, 9 AM to 8 PM
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+91 90 0469 0046
3rd Floor, Tower C, DLF Infinity Towers, DLF Cyber City, Phase- II, Gurgaon, Haryana, India - 122002
Pathetic Service Provider i am stuck up with.
Please note you are coming under offense as you are not disbursing money within stipulated time despite signed contract.
Will i be getting Solution to this ?? Or shall i raise an official complaint against HOME Credit ??
Please note will wait for today only. Tomorrow you will be Sued under Fraudulent Case.
This is in reference to your concern registered with Home Credit India.
We are sorry for the inconvenience and we would request you to please share your Loan number (Ten digit number, starts with 3) OR registered mobile number so that we can assist you with your concern. You can refer to your loan documents i.e. Loan Summary / Repayment Guidelines.
Request you to please revert within three days, otherwise your request would be closed.
For any further help, please contact us.
Regards,
Customer Care Team
Home Credit India Finance Private Limited | Call – 1800 121 6660; Email – [email protected] | Business Hours – Monday to Sunday, 9 AM to 8 PM