[Resolved]  Home Credit India Finance — Mini cash loan id not credited in my savings account yet.

Address:201302
Website:homecredit.co.in

My name is ashutosh. My minicash loan number is [protected]. I applied for minicash and amount sanctioned. My due date also flashed in homecredit app. But i did not recieve loan amount yet in my savings bank account.
Please do needful. Homecredit also calculated interest amount from its sanctioned date. But i did not get amount. Please credit it in the account.
Was this information helpful?
No (0)
Yes (0)
Aug 6, 2017
Complaint marked as Resolved 
Home Credit India Finance customer support has been notified about the posted complaint.
Verified Support
Jul 06, 2017
Home Credit India Finance Customer Care's response
Dear Sir,

This is in regards to your query registered with Home Credit India. As discussed with you over the call. We would request you to wait till tomorrow EOD i.e. 7th July'17 for personal loan disbursement.

For any further help, please contact us.

Regards,
Customer Care Team
Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM
Complaint comments 

Comments

As you reverted on this complain (Mentioning that i have to wait for today). But for your knowledge, I did not recieve my personal loan today also.
It's wrong professional ethics because Repayment date fixed, loan number alloted but i am not recieved money yet.
Please do needful.
Droped mail at customer care, called thrice at customer care bt not any information. You people only suggested to wait but decided the repayment date.
Looking for your valuable response.
Home Credit India Finance Customer Care's response, Jul 15, 2017
Verified Support
Dear Sir,

This is in regards to your query registered with Home Credit.

In reply to your query, we sincerely apologize for the inconvenience caused to you. Further, wish to inform you that we have already shared the resolution with you dated 13th July'17 and you have also confirmed that you have received your amount.

Hence we are closing this case.

For any further help, please contact us.

Regards,
Customer Care Team
Home Credit India Finance Private Limited | Call – 1800 121 6660; Email – [email protected] | Business Hours – Monday to Sunday, 9 AM to 8 PM
I have take a loan policy from home credit & my request has been approved for loan it thing happen 5 days back & at the time of loan documentation company representative told me that my loan amount will be credit in my account next 5 days but still i did not get my loan amount..request to you pls expedite my issue.My loan no#[protected]
Home Credit India Finance Customer Care's response, Jul 15, 2017
Verified Support
Dear Sir,

This is in regards to your query registered with Home Credit.

In reply to your query, we wish to inform you that we have forwarded your query to the relevant team and we shall provide you with an update within the next 48 hours.

For any further help, please contact us.

Regards,
Customer Care Team
Home Credit India Finance Private Limited | Call – 1800 121 6660; Email – [email protected] | Business Hours – Monday to Sunday, 9 AM to 8 PM
Home Credit India Finance Customer Care's response, Jul 17, 2017
Verified Support
Dear Sir,

This is in regards to your query registered with Home Credit.

In reply to your query, as discussed with you over the call. You have confirmed that your loan amount has been credited to your bank account.

We are pleased to inform that your query has been resolved successfully.

I hope you had a great experience with us!

For any further help, please contact us.

Regards,
Customer Care Team
Home Credit India Finance Private Limited | Call – 1800 121 6660; Email – [email protected] | Business Hours – Monday to Sunday, 9 AM to 8 PM

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Home Credit India Finance
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    85%
    Complaints
    1103
    Pending
    45
    Resolved
    920
    Home Credit India Finance Phone
    +91 90 0469 0046
    Home Credit India Finance Address
    3rd Floor, Tower C, DLF Infinity Towers, DLF Cyber City, Phase- II, Gurgaon, Haryana, India - 122002
    View all Home Credit India Finance contact information