[Resolved] Home Credit India Finance — mini loan amount not credited in my account

mehta24

from Ahmedabad, Gujarat

Address:

380061

I got conformation from home credit on 29 th jan-18 but still my loan amount not credited and already time line has been over and home credit app showing is statusactive and due date and amount. No proper answer from home credit customer care. Why i will pay emi?? Yet amount not credited. When amount will be credit??
My detail is below
Loan number - [protected]
Customer id - 8515683
Contact number.[protected]

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Jan 31, 2018

Complaint marked as Resolved

Nothing, I don't have received any call or mail from HOME CREDIT for my complint regarding.they not following TIME LINE.Still my complaint not resolved.need action urgent basis.

Home Credit India Finance customer support has been notified about the posted complaint.

Verified Support

Feb 01, 2018

Home Credit India Finance Customer Care's response Dear Manish,

This is in regards to your query registered with Home Credit India.

We are sorry for the inconvenience and we have forwarded your query to the relevant team and we shall provide you with an update within the next 10 working days.

For any further help, please contact us.

Regards,
Customer Care Team
Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM

Feb 01, 2018

Updated by mehta24 Why I will wait for 10 days??need resolution witin 24 hrs.

Verified Support

Feb 02, 2018

Home Credit India Finance Customer Care's response Dear Manish,

This is in regards to your query registered with Home Credit India.

We observed from our records as per the telephonic conversation dated 01/02/18, your concern has been resolved successfully.

For any further help, please contact us.

Regards,
Customer Care Team
Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM