[Resolved]  Home Credit India Finance — mobile installment issue

Address:Jodhpur, Rajasthan, 342001

Mobile intallmant issue hallo sir meri ak complaint hai jo ki meri mobile ki pahli kist 10 octomber ki thi jo mare a/c se nhi kati uske bade mane customer care se bat bhi ki to bataya ki to bol aap home credit app se online pay kr lo vo mene pay kr di ab mere account se 295 ka dic. Huaa h mene pta kiya tha to bole aapki 1st kist bounce huyi h jbki mere account me 10/10/2017 to 16/10/2017 tk mere account me balnce tha phir kyu kist baunce huyi
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Dec 17, 2017
Complaint marked as Resolved 
Home Credit India Finance customer support has been notified about the posted complaint.
Verified Support
Nov 15, 2017
Home Credit India Finance Customer Care's response
Dear Sir/Ma'am,

This is in reference to your concern registered with Home Credit India.

Kindly share your Loan number (Ten digit number, starts with 3) OR registered mobile number so that we can assist you with your concern. You can refer to your loan documents i.e. Loan Summary / Repayment Guidelines.

Request you to please revert within three days, otherwise your request would be closed.

For any further help, please contact us.

Regards,
Customer Care Team
Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM
Complaint comments 

Comments

Dear Sir,
I know your company have good reputated brand & goodwill but in such area Home credit have not started but this area dealer getting fraud & doing some fake commitments with consumer which create bad image of your company. Dealer name is (Pranay Enterprises -[protected] Hinganghat-442301)

Home Credit India Finance Customer Care's response, Nov 23, 2017
Verified Support
Dear Sir/Ma'am,

This is in regards to your query registered with Home Credit India.

We have forwarded your query to the relevant team and we shall provide you with an update shortly.

For any further help, please contact us.

Regards,
Customer Care Team
Home Credit India Finance Private Limited | Call – 1800 121 6660; Email – [email protected] | Business Hours – Monday to Sunday, 9 AM to 8 PM
Home Credit India Finance Customer Care's response, Dec 13, 2017
Verified Support
Dear Sir/Ma'am,

This is in reference to your concern registered with Home Credit India.

We wish to inform you that kindly share us the POS details such as POS code along with proof so that we can check and assist you accordingly.

For any further help, please contact us.

Regards,
Customer Care Team
Home Credit India Finance Private Limited | Call – 1800 121 6660; Email – [email protected] | Business Hours – Monday to Sunday, 9 AM to 8 PM
1 नवम्बर को मैने 1107 रु.ऑनलाइन पेमेंट कर दिया था फिर दोबारा 2 नवम्बर को कंपनी ने अकाउंट से पैसा निकाल लिया बिना बताए जिस कारण मेरा एक चेक बाउंस कर गया अब मुझे 450 बाउंस चार्ज देना पड़ रहा है ये पैसा कंपनी मेरे को वापस नहीं किया तो मैं कंपनी के ऊपर consumer फ़ोरम में केस दर्ज कराउँगा
Home Credit India Finance Customer Care's response, Nov 22, 2017
Verified Support
Dear Sir/Ma'am,

This is in reference to your concern registered with Home Credit India.

Kindly share your Loan number (Ten digit number, starts with 3) OR registered mobile number so that we can assist you with your concern. You can refer to your loan documents i.e. Loan Summary / Repayment Guidelines.

For any further help, please contact us.
Regards,
Customer Care Team
Home Credit India Finance Private Limited | Call – 1800 121 6660; Email – [email protected] | Business Hours – Monday to Sunday, 9 AM to 8 PM

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    Home Credit India Finance Phone
    +91 90 0469 0046
    Home Credit India Finance Address
    3rd Floor, Tower C, DLF Infinity Towers, DLF Cyber City, Phase- II, Gurgaon, Haryana, India - 122002
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