[Resolved]  Home Credit India Finance — mobile insurance

Address:110092

Last month, i purchase a mi-4 32gb mobile phone and also insured by amtrust mobile solution insurance company.

On july 31st, 2017 my mobile phone was slipped from my hand and get in the bucket of water. After that my mobile is not working.

Next day i contacted to the insurance company to file a claim on it, i sent all the needed document same day by an email but i've heard from insurance company yet.

Its my humble reqyest to you to please take action on it.

I contacted multiple times in a day but not received any single response.

Please look into this matter as soon as possible.

I'm looking forward to hearing from you soon.

Thanks and regards,
Ankit kumar tiwari
[protected]
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Sep 5, 2017
Complaint marked as Resolved 
Home Credit India Finance customer support has been notified about the posted complaint.
Verified Support
Aug 05, 2017
Home Credit India Finance Customer Care's response
Dear Sir,

This is in regards to your query registered with Home Credit India. We are working on your concern and we
will update the status of the same to you within next 48 hours.

For any further help, please contact us.

Regards,
Customer Care Team
Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM
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