[Resolved] Home Credit India Finance — money got deducted from my bank even when everything is cleared | |
I have purchased a mobile phone and have cleared all the emis, after depositing 1000 in my account, they deduct 1000 in 3 transactions. Whenever i try to contact them thru email. I never get the response from them directly, but an automated message which marks my issue as "[probable fraud]money got deducted from my bank" I want my money back. Was this information helpful? | |
Nov 4, 2017 Complaint marked as Resolved Home Credit India Finance customer support has been notified about the posted complaint. Verified Support Oct 03, 2017 Home Credit India Finance Customer Care's response Dear Sir/Ma'am, This is in reference to your concern registered with Home Credit India. Kindly share your Loan number (Ten digit number, starts with 3) OR registered mobile number so that we can assist you with your concern. You can refer to your loan documents i.e. Loan Summary / Repayment Guidelines. Additionally, we wish to inform you that kindly share us the updated bank statement so that we can check and assist you accordingly. For any further help, please contact us. Regards, Customer Care Team Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM | |
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+91 90 0469 0046
3rd Floor, Tower C, DLF Infinity Towers, DLF Cyber City, Phase- II, Gurgaon, Haryana, India - 122002
This is in reference to your concern registered with Home Credit India.
We wish to inform you that kindly share us the Shop details (Name, Address and contact number) so that we can check and assist you accordingly.
For any further help, please contact us.
Regards,
Customer Care Team
Home Credit India Finance Private Limited | Call – 1800 121 6660; Email – [email protected] | Business Hours – Monday to Sunday, 9 AM to 8 PM