[Resolved] Home Credit India Finance — Moratorium Charges issue

imran.018348

from Kanpur, Uttar Pradesh

Jun 14, 2022

Address:

Gurugram

Home Credit India se mera personal loan tha jisme 42 emi instalment thi 3336 rp ki
Lockdown me moretorium liya uske baad se proper emi pay kar raha tha
January 2022 me mujhe pata laga ke is company ne moretorium ke naam par 30000 rp ka extra charge lagaya hai jo ki sirf 5 ka charge tha
Enquiry karne par pata laga ke 2000 rp charge tha to total 5 month ka charge 10000 tha jise inhone mre loan ki principal amount me add kiya or us par loan k rate ke according interest laga diya
Ye log ki hadd to tab bdhi jab inhone mujhe advocate ke side se recall letter bheja
And aaj 14 June 22 ko ek call aaya mujhe jo bol raha tha ke wo Delhi police se baat kar raha hai or mere oopar charge hai
Fir usne ek advocate ka number diya jisne mujhe bataya ke agar aaj apne payment nai ki to legal proceedings hogi
Ab wo muje darane ke liye call kar rahe the ya real me
Mujhe nahi pata
Mujhe kuch bhi samajh nai aaraha hai k kya karu

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Jul 23, 2022

Complaint marked as Resolved

Home Credit India Finance customer support has been notified about the posted complaint.

Verified Support

Jun 18, 2022

Home Credit India Finance Customer Care's response "Dear Sir,

Thank you for highlighting your concern.

With reference to your concern, we would request you to please share your Contract ID, contact number or registered email ID as we are unable to check the details as of now.

Thank you,

Team Home Credit."