[Resolved]  Home Credit India Finance — ndc (no dues certificate)

Address:Ghaziabad, Uttar Pradesh, 201001

I am sumit kumar and my loan has completed 05-06 months ago but they are not sending on my mail. Id.

They are kidding and not giving my loan ndc.

And customer care executive is not ready to talk me and disconnect my call. They are indisposing me to take loan ndc. My loan details are given below:-

Loan no. [protected] (Moto mobile)
[protected] (Samsung mobile)

Both loans are completed successfully but thay are not send ndc on my register mail id.
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May 30, 2018
Complaint marked as Resolved 
Home Credit India Finance customer support has been notified about the posted complaint.
Verified Support
Apr 29, 2018
Home Credit India Finance Customer Care's response
Dear Sumit,

Thank you for contacting Home Credit.

Apologies for the trouble you have faced.

As discussed with you on the call today, we wish to inform you that basis your request we have arranged to attach the scan copy of No Due Certificate on your registered email ID ([protected]@gmail.com
) we request you to check and acknowledge the same.

For any further help, please contact us.

Regards,

Customer Care Team
Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM
Complaint comments 

Comments

Your instant loan site is not working since last week. When i called your customer care they said that it may clear after 2 days. Still it is not working. If you are unable to clear your issue kindly stop the advertisement through mail..Please...
Home Credit India Finance Customer Care's response, May 1, 2018
Verified Support
Dear Customer,

This is in reference to your concern registered with Home Credit India.

We regret for the inconvenience caused while applying for Online cash loan. We would request you to send us an email to [email protected] along with the error screen shot. Our concern team will check and revert you accordingly.

For any further help, please contact us.

Regards,
Customer Care Team
Home Credit India Finance Private Limited | Call – 1800 121 6660; Email – [email protected] | Business Hours – Monday to Sunday, 9 AM to 8 PM
My loan contract is [protected]closed a week ago and now I requesting to home credit to give me my no dues certificate or loan statement but they are just giving dates my home loan file got stuck because of this and also I am unable to do any call to their customer care services they are saying that your contract no is not valid.Such a pathetic services they are giving now from where I can get my no dues certificate

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