[Resolved]  Home Credit India Finance — noc related issue fake commitment

Address:Gurgaon, Haryana, 122015

Loan number [protected]
Hi my name is tairaj gurung. I want to register one complaint against home credit india pvt ltd. I have got finance for two wheeler from home credit and made whole payment 5 month before and i called customer care number and i requested for noc they said ok we will send by courier and they have given commitment to send noc within 15 days but i didn't received noc yet. I called again to customer care number the said we already sended from our end but when i told them still i am not get noc they said ok sir i'll take your request agin i said ok and the take again 15 working days but still i am not received noc then i called again the said something again sir we already sended when i said again to them still i not get noc the sir as per our updation we already word from our end after that i asked if there any another way get noc the said via mail we able to send then i said send ok send me on mail and the toke again 15 working days but still i am not get any noc on my mail i. D i took follow up again with customer care number the said may be there was tech issue that's why may be you not get noc then i had word one of superior person mr. Sumit he also give me some reason i said ok and he give me assurance know deferentially you able to get noc from our end but still i am not get noc i really feed up with home credit i my whole first time i get worst customer experience because of home credit
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Jan 22, 2018
Complaint marked as Resolved 
Home Credit India Finance customer support has been notified about the posted complaint.
Verified Support
Dec 09, 2017
Home Credit India Finance Customer Care's response
Dear Tairaj,

This is in regards to your query registered with Home Credit India.

We are sorry for the inconvenience and we have forwarded your query to the relevant team and we shall provide you with an update within the next 10 working days.

For any further help, please contact us.

Regards,
Customer Care Team
Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM
Verified Support
Dec 14, 2017
Home Credit India Finance Customer Care's response
Dear Tairaj,

This is in reference to your concern registered with Home Credit India.

In reply to your query, I am pleased to inform you that your query has been resolved successfully. I hope you had a great experience with us.

For any further help, please contact us.

Regards,
Customer Care Team
Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM
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    3rd Floor, Tower C, DLF Infinity Towers, DLF Cyber City, Phase- II, Gurgaon, Haryana, India - 122002
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