[Resolved]  Home Credit India Finance — noc required for surender sachdeva ([protected])

This is in regards to noc required for mr surender sachdeva. The loan repayment had been done and closed already in 2015.

Here are the details and attached are the contract no and registration docs for your reference

Name; surender sachdeva
Contact number: [protected]
Contract no: [protected]
Registration no: dl8sbq0812

We haven't got the noc yet, no email response, customer care also not helping.
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Aug 10, 2021
Complaint marked as Resolved 
Home Credit India Finance customer support has been notified about the posted complaint.
Verified Support
Aug 20, 2020
Home Credit India Finance Customer Care's response
Dear Surender,
 
Thank you for contacting Home Credit.
 
With reference to your email for No Objection Certificate (NOC), we have forwarded your detail to our concerned team your dedicated relationship manager will get in touch with you within next 48 hours.
 
Please note: Do not fall prey to EMI Moratorium frauds. Home Credit will never ask for your OTP, Net Banking or Mobile Banking password, customer ID, UPI-PIN, etc. for deferring your EMI payments.

Regards,  

Customer Care Team 
Verified Support
Aug 20, 2020
Home Credit India Finance Customer Care's response
Dear Surender,
 
Thank you for contacting Home Credit.

This is in regards to your concern[protected] registered with Home Credit.
 
As discussed with you over the call today, we would request you to update your primary email ID in our records and then send us an email from it to register your request.
 
You can easily update it via our Mobile App. Please:
1. Log in to our Mobile App
2. Go to 'My Profile'
3. Click on 'Edit' in the email section
4. Enter the email ID and click on ‘Continue’  
5. As a part of the verification process, you will receive an OTP on the email ID. Enter the OTP in our Mobile App and click on 'Verify'
 
After successful verification, your email ID will be updated in our records instantly.
 
You can also get your request registered and your email ID updated by contacting us through the OTP verified chat or registered primary email ID.
 
Updating your primary email ID in our records, safe-guards you from any kind of financial loss or leakage of your personal details. It also helps in processing your requests pertaining to account/services specific changes & loan related documents such as NOC (No Objection Certificate) and NDC (No Due Certificate).

Additionally, in order to register your request for RC (Registration Certificate) update kindly share us the below detail.
1. Last Paid EMI (Equated Monthly Installments) amount

Post receiving the same we will check and assist you accordingly. Meanwhile, we have closed this concern from our end.
 
Please note: Do not fall prey to EMI Moratorium frauds. Home Credit will never ask for your OTP, Net Banking or Mobile Banking password, customer ID, UPI-PIN, etc. for deferring your EMI payments.

For quick access to your account information, please use our Home Credit Mobile App. To download it from Play Store click here.

You can also Chat with us between 9:00 AM - 6:00 PM from Monday to Saturday for account related query or request.
 
Regards,  

Customer Care Team 
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