[Resolved]  Home Credit India Finance — Not getting my Closure letter after payment them

Address:Gurugram

Hi Team,

I am very fed-up with your service after ruined my life and Cibil score you guy's are coning people.

I took one tow-wheeler loan from your company and I was paying that on time then all of the sudden one incident happened, someone put my bike on fire in new year night. after that, When I reached your gurugram office for a discussion about my loan payment and their insurance claim submission. At that time (Your Company employee) didn't even listen to me and throw me out of the office. after this happened I put my payment to hold because this event got me very angry. Then your recovery team makes lots of phone calls and reaches out. After I got my insurance cheque I submitted it to your employee and ask for early payment reimbursement for interest but they denied it. My loan was about 1.5 years and I almost pay 48 + 4+4 thousand payments in six months still they do want me to submit more payments for the same.

Till the end I don't have my bike all insurance payment goes to you, EMI goes to you, Rest of the payments which I made this month is goes to you. The Down payment of around 20 thousand goes from my side which is a loss.

What I got, Loss in Cibil score, Loss of leaves which I took during for submission of your money on time, Got a headache from the recovery team, Extra money loss,

In the end I am not getting my closure letter.

Thanks for your all service.

Everyone please doesn't take service from this company.

Loan No. [protected]
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Jul 20, 2022
Complaint marked as Resolved 
Home Credit India Finance customer support has been notified about the posted complaint.
Verified Support
Jun 18, 2022
Home Credit India Finance Customer Care's response
"Dear Sushant,

Thank you for highlighting your concern.

We have forwarded your to concern to the relevant department and our team will contact you shortly to provide resolution.

Thanks
Team Home Credit"
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