[Resolved]  Home Credit India Finance — online cash loan — problem in website

Address:Bangalore, Karnataka, 560016

I have tried from past 4 days to apply for a online loan from your website. But each time after i updated my adhaar details when i click correct button, it shows one popup box "dear customer, your application cannot be processed right now, please do again after sometime". I think this would be a website problem. I mailed to them but didnt get any proper answer. When people in need of emergency, i dont know how this would be helpful..
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May 4, 2018
Complaint marked as Resolved 
Iam trying for applying online cash loan for an emergency purpose. But their website having a problem
Home Credit India Finance customer support has been notified about the posted complaint.
Verified Support
May 04, 2018
Home Credit India Finance Customer Care's response
Dear Customer,

This is in reference to your concern registered with Home Credit India.

We regret for the inconvenience caused while applying for Online cash loan. We would request you to send us an email to [protected]@homecredit.co.in along with the error screen shot. Our concern team will check and revert you accordingly.

For any further help, please contact us.

Regards,
Customer Care Team
Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM
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Home Credit India Finance Customer Care's response, May 6, 2018
Verified Support
Dear Customer,

This is in reference to your concern registered with Home Credit India.

We regret for the inconvenience caused while applying for Online cash loan. We would request you to send us an email to [email protected] along with the error screen shot. Our concern team will check and revert you accordingly.

For any further help, please contact us.

Regards,
Customer Care Team
Home Credit India Finance Private Limited | Call – 1800 121 6660; Email – [email protected] | Business Hours – Monday to Sunday, 9 AM to 8 PM
sumit143143's reply, May 28, 2018
have you got loan from home credit online cash loan,
coz from last 10 days i am also hving same errors
they have no proper solution for online loan

they having there sites issue,
even after given the attachment screenshot then also, they are not able solve customer quires in online loan.
even we are exciting customer but they don, t care about it.
Home Credit India Finance Customer Care's response, May 30, 2018
Verified Support
Dear Customer,

Thank you for contacting Home Credit.

Kindly share your Loan number (Ten digit number, starts with 3) OR registered mobile number so that we can assist you with your concern. You can refer to your loan documents i.e. Loan Summary / Repayment Guidelines.

Request you to please revert within three days, otherwise your request would be closed.

For any further help, please contact us.

Regards,

Customer Care Team
Home Credit India Finance Private Limited | Call – 1800 121 6660; Email – [email protected] | Business Hours – Monday to Sunday, 9 AM to 8 PM
i have shared all this thing already

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