[Resolved] Home Credit India Finance — over due payment not refund and bad behavior customer care executive | |||
Hi im sudhir khandare loan no [protected] im make over payments and complent to refund my payment but you customers care exacative very bad behavior hi told 3 working day payment refund not refund till date 5 oct im complent again raised 9/10/11/ 12/13/14/ oct but not response why delay my over due payment refund plz possitive response regard Sudhir khandare [protected] [protected] Was this information helpful? | |||
Nov 27, 2017 Complaint marked as Resolved Home Credit India Finance customer support has been notified about the posted complaint. Verified Support Oct 16, 2017 Home Credit India Finance Customer Care's response Dear Sudhir, This is in regards to your query registered with Home Credit India. In reply to your query, we wish to inform you that we have forwarded your query to the relevant team and we shall provide you with an update within the next 10 working days. For any further help, please contact us. Regards, Customer Care Team Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM Verified Support Oct 26, 2017 Home Credit India Finance Customer Care's response Dear Sudhir, This is in regards to your query registered with Home Credit India. We observed from our records as per the telephonic conversation dated 26/10/17, your concern has been resolved successfully. For any further help, please contact us. Regards, Customer Care Team Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM | |||
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+91 90 0469 0046
3rd Floor, Tower C, DLF Infinity Towers, DLF Cyber City, Phase- II, Gurgaon, Haryana, India - 122002
This is in reference to your concern registered with Home Credit India.
Kindly share your Loan number (Ten digit number, starts with 3) OR registered mobile number so that we can assist you with your concern. You can refer to your loan documents i.e. Loan Summary / Repayment Guidelines.
Further, we would like to inform you that the mini cash loan is available only for the new customer's and the existing customer's cannot opt for mini cash loan from us.
For any further help, please contact us.
Regards,
Customer Care Team
Home Credit India Finance Private Limited | Call – 1800 121 6660; Email – [email protected] | Business Hours – Monday to Sunday, 9 AM to 8 PM