[Resolved]  Home Credit India Finance — pathetic worst company

May 24, 2018

Updated by Sidra khan031 LOAN number is[protected]

My mother took a personal LOAN from your worst company for 1.25 rs since then she was olwz paying her emis on time last month she was unable to pay her emi coz of huge financial crisis she lost her job she was hospitalized and on the other hand she lost her husband called CUSTOMER CARE dept have spoken with rajna anjali n many more supervisiors and representatives abt the same infrmd thm ol n even dropped an email on CUSTOMER CARE email address got the approval that i can make the payment this month with late fees charge already informed them that on may 26th 2018 wil do the needful n even infrmd to your ### collection team representatives and their supervisiors and line manager in a day i receive hundreds of calls when i spk with supervisiors they promise me that i wont receive any phone calls from collections dept further on but still i m getting hundreds of phn calls your representatives need some kind of proper training coz they dont understand english nor they understand hindi i dont know what kind of monitoring u all do to give the feedback to ur representatives god knows my concern is eVERY COMPany has a policy for unforeseen circumstances and since the day 1 already infrmd ur team that wil make the pymnt on may 26th 2018 when i have already got the approval from cust care dept n evn whn hv alredy spkn with collections line mngr then y m i getting phn calls one of the worst company i have came across with in my life collections rep doesnt allow to spk with ther sup n line mngrs and tk LOAN for 1.25lacs n dont knw y n how she has to pay double of that to u guyz none of the company hs such a huge highest inst rate biggest mistake of my life am i going to write a proper blog for your ### ### company n wil advise ppl not to take any kind of LOAN from your company fraud company too n before you revert me with some crap read my complain properly n listen all the phone recordings n read ur terms n conditions for unforeseen circumstances n who so ever monitors ur calls for quality purpose i think he or she also doesnt know how to do that n not giving proper feedbacks to representatives ### worst cust service provider

May 24, 2018

Updated by Sidra khan031 Do read my whole complain properly then only revert me i dont want any kind of crap revert from any one and do provide me ur headoffices phone num n managing directors senior managements email address to so dt i should also explain them about my concern to them. Loan number[protected] all representatoves are unprofessional need some good feedback and training

May 25, 2018

Updated by Sidra khan031 See how illiterate you guyz are if you read all my emails thoroughly there u will my loan number clearly mentioned this just mean that you guyz are just giving me a run around n now i will escalate my concern to RBI

May 25, 2018

Updated by Sidra khan031 How many times i have to give you all my loan number i[censored] go through my emails thoroughly then u will get to know abt my loan number now let me give u my loan number once again its [protected] now u dont want any kind of stupid senseless revert i want you all to go through all my emails thorougly and then revert me n on the other hand i am not comfortable in giving u my registered contact num have given u my loan number and my registrd email address