[Resolved] Home Credit India Finance — payment issue | |||||
Hello, I want to let you know that i have paid the total loan amount 64550/- to hcin[protected] on 12- 13 july 2017 through neft but i haven't received payment received notification and costumer care told me that they have not received the payment till now? Here is reference number: 1. Reference number - n[protected] - 50000/- 12 july 2017 2. Reference number - n[protected] - 14550/- 13 july 2017 My loan num - [protected] Also i have sent two email to [protected]@homecredit.co.in for this but not received any response till now? I am are waiting for your reply. Was this information helpful? | |||||
Aug 30, 2017 Complaint marked as Resolved Home Credit India Finance customer support has been notified about the posted complaint. Verified Support Jul 21, 2017 Home Credit India Finance Customer Care's response Dear Amrik, This is in regards to your query registered with Home Credit India. We wish to inform you that your concern has been forwarded to our relevant team for further investigation and we will update the status of the same to you within next 48 hours. For any further help, please contact us. Regards, Customer Care Team Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM Verified Support Jul 28, 2017 Home Credit India Finance Customer Care's response Dear Sir, This is in reference to your query registered with Home Credit India. In reply to your query, as discussed with you over the call dated 24th July'17 and resolution has been shared with you over the call as well as on email. For any further help, please feel free to contact us. Regards, Customer Care Team Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM | |||||
 2 Comments | |||||
Comments
This is D NAGARAJU my durable loan A/c no ([protected]) regarding personal loan, iam a regular customer of HOME CREDIT tiil now i didn't delayed any single payment of loan... I got a call from you people that i was eligible for personal loan and i was mentioned my all details clearly why you people rejected my loan i want details and solution ...
Home Credit India Finance Customer Care's response, Jul 28, 2017
Verified Support
Dear Sir,
This is in regards to your query registered with Home Credit India.
In reply to your query, we wish to inform you that as per company policy we are unable to share the loan rejection reason with you hence we would request you to you can reapply after 90 days from your last application date.
Sorry for inconvenience caused to you.
For any further help, please contact us.
Regards,
Customer Care Team
Home Credit India Finance Private Limited | Call – 1800 121 6660; Email – [email protected] | Business Hours – Monday to Sunday, 9 AM to 8 PM
This is in regards to your query registered with Home Credit India.
In reply to your query, we wish to inform you that as per company policy we are unable to share the loan rejection reason with you hence we would request you to you can reapply after 90 days from your last application date.
Sorry for inconvenience caused to you.
For any further help, please contact us.
Regards,
Customer Care Team
Home Credit India Finance Private Limited | Call – 1800 121 6660; Email – [email protected] | Business Hours – Monday to Sunday, 9 AM to 8 PM
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3rd Floor, Tower C, DLF Infinity Towers, DLF Cyber City, Phase- II, Gurgaon, Haryana, India - 122002
This is in regards to your query registered with Home Credit.
In reply to your query, we would request you to please provide any 2 details mention below:
Contract Number
CUID
Full Name & DOB
Registered contact number.
Once we receive the above mention details we can check your account and assist you accordingly.
For any further help, please contact us.
Regards,
Customer Care Team
Home Credit India Finance Private Limited | Call – 1800 121 6660; Email – [email protected] | Business Hours – Monday to Sunday, 9 AM to 8 PM