[Resolved]  Home Credit India Finance — personal loan cancellation

Address:Infinity Tower, 3rd, DLF Cyber City, Gurugram, Haryana 122002, New Delhi, Delhi

I have applied personal loan (application no [protected]) on 27th July 2019. it's taking too much time to the credited amount in my account. I called Homecredit customer care to cancel my loan application due to late processing on 9 August 2019, I had sent mail also for that. On 13th August 2019 loan amount credited in my bank account after 4days of my cancelation request. I called again customer care to ask why money credited in my account. Relationship Manager called me to resolve this issue. Today your RM said that the total amount of loan is paid by me to close this issue with processing fees. I am not happy with your solutions. This is to pressurize me to pay an extra amount of loan without a single fault from my side.
+1 photos
Was this information helpful?
No (0)
Yes (0)
Sep 23, 2019
Complaint marked as Resolved 
Home Credit India Finance customer support has been notified about the posted complaint.
Verified Support
Aug 23, 2019
Home Credit India Finance Customer Care's response
Dear Deepak,

This is with regards to your query with Home Credit India under reference number 1480691.

We have forwarded you concern to our relevant team for further investigation. We shall provide you with an update within next 48 hours.

We appreciate your patience in the interim.

For any further help, please feel free to contact us on below mentioned contact details.

Regards,

Customer Care Team
Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Home Credit India Finance
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    85%
    Complaints
    1103
    Pending
    45
    Resolved
    920
    Home Credit India Finance Phone
    +91 90 0469 0046
    Home Credit India Finance Address
    3rd Floor, Tower C, DLF Infinity Towers, DLF Cyber City, Phase- II, Gurgaon, Haryana, India - 122002
    View all Home Credit India Finance contact information