Home Credit India Finance — personal loan changing 3 time interest | |
Dear consumer affairs team - need require your attention Loan contract number - [protected] I took out a loan of 1, 42, 000 in june-2019. When i took the tenure of 42 months at interest 28.80. I was paid emi for the month of may-20 and jun-20. Due to which i have taken moratorium policy. I called home credit customer care to check my outstanding loan balance. They have informed me that load tenure has been increased from 42 months to 51 months which is insane because i have not paid 2 emi's due to covid. Now you people are charging me moratorium interest for extra 9 months emi which i really don't understand. I took this loan based on my tuition classes and now my all income is stopped somehow i am surviving. When i asked the foreclosure amount i was told that it is 1, 33, 271 as of 10-sep-2020. Out of 42 emi i have already paid 15 emi of 7399. That means 7399*12= 1, 10, 985 rs. And still home credit finance saying my outstanding loan balance is 1, 33, 271 rs. Due to my current condition i would like to inform you that going forward i will not be able to pay any emi, until i get the full and final settlement amount. The amount which you are sending to me will see if it is my favor i will look for to to pay. If i don't get any solution in the next email will be involving all news channels and media as well. Also something happens to me. Home credit finance is responsible for that Please call me for further discussion [protected] Was this information helpful? | |
Home Credit India Finance customer support has been notified about the posted complaint. Verified Support Sep 14, 2020 Home Credit India Finance Customer Care's response Dear Customer, Thank you for contacting Home Credit. We regret the inconvenience caused to you in this regards. In reply to your query, we have registered your concern and you will be contacted within 48 hours. Please note: Do not fall prey to EMI Moratorium frauds. Home Credit will never ask for your OTP, Net Banking or Mobile Banking password, customer ID, UPI-PIN, etc. for deferring your EMI payments. For any loan related information, use our Mobile App. Regards, Customer Care Team | |
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