[Resolved] Home Credit India Finance — personal loan didn't get money but emi charges

Rahek

from Sivakasi, Tamil Nadu

Address:	Chennai, Tamil Nadu, 600019
Website:	Homecredit.co.in

My name : s. Rajesh kanna

My mobile number : [protected]

My loan number : [protected]

Hi sir
I applied loan in last week & i received confirmation
Message my loan application was approved & i will get money in two
Working days but still i didn't get money in my bank account but my emi applied
I called customer care they said send the naiken to [protected]@homecredit.co.in i sent the mail but still i didn't get reply from that

Kindly advice us without i getting money why i need to pay emi

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Jan 28, 2018

Complaint marked as Resolved

My complaint not resolved i didn't get anything from company either call or mail

Home Credit India Finance customer support has been notified about the posted complaint.

Jan 28, 2018

Updated by Rahek My complaint not resolved why u update resolved

Verified Support

Jan 29, 2018

Home Credit India Finance Customer Care's response Dear Rajesh,

This is in reference to your concern registered with Home Credit India.

We are sorry for the inconvenience and we have forwarded your query to the relevant team and we shall provide you with an update within the next 10 working days.

For any further help, please contact us.

Regards,
Customer Care Team
Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM

Verified Support

Jan 31, 2018

Home Credit India Finance Customer Care's response Dear Rajeshkanna,

This is in regards to your query registered with Home Credit India.

We observed from our records as per the telephonic conversation dated 31/01/18, your concern has been resolved successfully.

For any further help, please contact us.

Regards,
Customer Care Team
Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM

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Comments

aruntiwari482

from Ghazipur, Uttar Pradesh

Dear Home Credit Team

Please confirm, is Mr. Rajesh liable for the interest of this 10 days duration.

Home Credit India Finance Customer Care's response, Feb 4, 2018

Verified Support

Dear Sir/Ma'am,

This is in regards to your query registered with Home Credit India.

In reply to your query, we wish to inform you that as per company policy we are unable to share any account related details to Third Party so we would request you to kindly guide our customer to contact us directly on below-mentioned toll free number or send us mail via his personal id so that we can check and assist him accordingly.

For any further help, please contact us.

Regards,
Customer Care Team
Home Credit India Finance Private Limited | Call – 1800 121 6660; Email – [email protected] | Business Hours – Monday to Sunday, 9 AM to 8 PM