[Resolved] Home Credit India Finance — personal loan not credited

Naveen Kasondhan

from Noida, Uttar Pradesh

Address:	Gurgaon, Haryana
Website:	www.homecredit.co.in

Hi..
I got an offer of personal loan from Home Credit and accordingly I applied for the same. My documents has been submitted on 7th April 2018 and I got an approval message also. I was informed that the amount will be credited in my account within 6 working days however 7 working days has been passed and its 17 April today and the amount has not been credited.
I tried to communicate with Mr. Manish many times but I was informed that he is unavailable.
Now I am informed that he has left and I need to submit all the documents again as he has left and new person will co ordinate.
Neither I have received the amount nor any confirmation regarding the cancellation (except an oral conversation with some executive).
I am surprised at the behaviour and response of the company.
Anyone please help in case you can.

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May 20, 2018

Complaint marked as Resolved

Home Credit India Finance customer support has been notified about the posted complaint.

Verified Support

Apr 19, 2018

Home Credit India Finance Customer Care's response Dear Customer,

This is in reference to your concern registered with Home Credit India.

Kindly share your Loan number (Ten digit number, starts with 3) OR registered mobile number so that we can assist you with your concern. You can refer to your loan documents i.e. Loan Summary / Repayment Guidelines.

For any further help, please contact us.

Regards,
Customer Care Team
Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM