[Resolved]  Home Credit India Finance — personal loan repayment

Address:Mohali, Punjab, 140301
Website:HOME CREDIT INDIA LIMITED

Dear sir, i happened to get personal loan from your company in 23 september 2016 and i had paid regular 12 emis of rs.5994 each by 13 september 2017. My account number is [protected]. From 13 september, i tried to payoff my loan by calling your toll free number, but i was told to wait till 27 september citing reasons o[censored]pdating of your site, meantime i paid 3 emis on 21 september by debit card amounting to rs.17982. When i called your executive on 27 september 2017, i was stunned to know the final amount of rs.106435. So please correct your final amount, otherwise i wud be forced to go for legal action against your company. With thanx naresh kumar giri, h. No.482/d, near maxim merry school main gate, sector 15, jhugia road, kharar, district mohali, punjab pin 140301.. Accoriding to me total amount to be paid by me of balance 36 emis should be rs. 3041.66 multiplied by 36 should be rs.109500 minus amount of 3 emis. Rs. 17982 equal to rs.91518. So my total liabilities towards your company now is rs.91518 and not rs.106435. I hope you would mend your calculations and avoid legal course of actions. Naresh kumar
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Nov 3, 2017
Complaint marked as Resolved 
Home Credit India Finance customer support has been notified about the posted complaint.
Verified Support
Sep 28, 2017
Home Credit India Finance Customer Care's response
Dear Naresh,

This is in reference to your concern registered with Home Credit India.

In reply to your query, we wish to inform you that we have forwarded your query to the relevant team and we shall provide you with an update within the next 10 working days.

For any further help, please contact us.

Regards,
Customer Care Team
Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM
Verified Support
Sep 29, 2017
Home Credit India Finance Customer Care's response
Dear Naresh,

This is in reference to your concern registered with Home Credit India.

We observed from our record as per the telephonic conversation dated 28/09/17, your concern has been resolved successfully.

For any further help, please contact us.

Regards,
Customer Care Team
Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM
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    3rd Floor, Tower C, DLF Infinity Towers, DLF Cyber City, Phase- II, Gurgaon, Haryana, India - 122002
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