[Resolved] Home Credit India Finance — Poor customer service/fraudulents on new loan | |||
I have already got the approval for the cash loan from you people and the contract id is [protected]. I need that money for my personal use and i have already done the documentation and also got the confirmation for that even but still every time i call i get to know that backend team is still working on it. It's been more than one week now that i am continuesly calling in the loan department and i am not getting any clearance from them. Loan is under my name and number plz notify me what is going to happen asap. Name:Riyas Ahmed Ph no:[protected] Was this information helpful? | |||
Feb 1, 2017 Complaint marked as Resolved Home Credit India Finance customer support has been notified about the posted complaint. Verified Support Feb 01, 2017 Home Credit India Finance Customer Care's response Dear Sir, Thank you for your query to Home Credit India. We definitely understand your concern and apologize for the inconvenience caused. With reference to your email, we wish to inform you that we have forwarded your query to the relevant team and we shall provide you with an update within the next 48 hours. We sincerely hope that the above resolution is to your satisfaction. Alternatively, please do not hesitate to contact our customer service team phone:[protected], or email:[protected]@homecredit.co.in should you need any further clarification. Yours sincerely, Customer Care Team Home Credit India Finance Private Limited. Verified Support Feb 01, 2017 Home Credit India Finance Customer Care's response Dear Sir, Thank you for your query to Home Credit India. We definitely understand your concern and apologize for the inconvenience caused. With reference to your email, we have investigated the case and since you have received the personal loan amount we have closed this case. We sincerely hope that the above resolution is to your satisfaction. Alternatively, please do not hesitate to contact our customer service team phone:[protected], or email:[protected]@homecredit.co.in should you need any further clarification. Yours sincerely, Customer Care Team Home Credit India Finance Private Limited. | |||
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+91 90 0469 0046
3rd Floor, Tower C, DLF Infinity Towers, DLF Cyber City, Phase- II, Gurgaon, Haryana, India - 122002
Thank you for your query to Home Credit India.
We definitely understand your concern and apologize for the inconvenience caused.
With reference to your email, as per our telephonic conversation today you have received the personal loan amount and hence we have closed the case.
We sincerely hope that the above resolution is to your satisfaction. Alternatively, please do not hesitate to contact our customer service team phone: 1800 121 6660, or email:[email protected] should you need any further clarification.
Yours sincerely,
Customer Care Team
Home Credit India Finance Private Limited.