[Resolved] Home Credit India Finance Private Limited — Overcharging loan emi for two wheeler

shukla.kriti185

Address:	Gurgaon, Haryana, 122002
Website:	www.homecredit.co.in

Hello team,

This is to bring your kind attention that i have got my two wheeler financed from home credit on the basis of my salary slip and other documents. However, later i got to know that i was not eligible for loan but one of the representative from the same firm misused my documents and instead of salary account they has given my savings account no. For emi deduction.In actual i have opted for cash payment wherein one of their representative visits my place, collects the cash and provides receipt for the same.

On the other hand, they are also deducting amount from my savings account. Whatever amount id their they just deduct. I have called multiple times to their customer care and personally visited their lucknow head office and each time i was given a commitment that this will not happen again but every month they are deducting amount.

Loan a/c no. Is [protected] on the name kartik shukla

Seeking your support to get this resolved.

Company address:-

Home credit india finance private limited

Third floor, tower c

Dlf infinity towers

Dlf cyber city, phase - ii,

Gurgaon, haryana - 122002

Contact:[protected]

Was this information helpful?

No (0)

Yes (0)

Jul 4, 2016

Complaint marked as Resolved

Home Credit India Finance customer support has been notified about the posted complaint.

Verified Support

Jun 03, 2016

Home Credit India Finance Customer Care's response Dear Sir, Thank you for your query to Home Credit India. In reply to your query, we would request you to please provide your contract id/loan account number or customer's complete name and date of birth or registered contact number so that we can check your account and assist you accordingly. The contract number you sent is 11 digits, however at home credit contract ID are of 10 digits. We sincerely hope that the above resolution is to your satisfaction. Alternatively, Please do not hesitate to contact our customer service team phone:[protected], or email:[protected]@homecredit.co.in should you need any further clarification. Yours sincerely, Customer Care Team Home Credit India Finance Private Limited .