[Resolved] Home Credit India Finance Private Limited — Unstoppable calls and harassment from HomeCredit | |||||
Dear Sir/Ma'am, This is very sad to inform you that I took the cash loan from HomeCredit India Pvt Ltd 1 year ago. I had been paying the EMI on time but due to corona virus pandemic I couldn't pay the loan amount since March month 2020 delayed in paying the amount. Paid the one emi on October's month of Rs.6965 with 350 penalty charge on 12th October which was my emi is 6615. Daily receiving unlimited calls from company and I already tells them about my situation and different different executive calls and harassing me. I'm in big trouble they never try to understand my problems. I recently paid the amount of Rs.6965 on 12th but since last two, three days again they are forcing me to pay the emi of Rs.6615. I'm so helpless I somehow managed the amount of 6965 but again after 3, 4 days of the payment they are forcing me to pay the amount and on 12th October they sent the executive for the collection Money from home without informing me. Which is so unexpected from HomeCredit and insulted me in my locality and they also harassed me lot and also harrsing. Was this information helpful? | |||||
Aug 12, 2021 Complaint marked as Resolved Home Credit India Finance customer support has been notified about the posted complaint. Verified Support Nov 11, 2020 Home Credit India Finance Customer Care's response Dear Customer, Thank you for contacting Home Credit. We regret the inconvenience caused to you in this regards. In reply to your query, we wish to inform you that we are unable to fetch the contract ID basis the details mentioned in your complaint. Hence, we request you to kindly share your registered contact number/loan number. Once we receive the details, we shall check your account and assist you accordingly. Please note: Do not fall prey to EMI Moratorium frauds. Home Credit will never ask for your OTP, Net Banking or Mobile Banking password, customer ID, UPI-PIN, etc. for deferring your EMI payments. For any loan related information, use our Mobile App. Regards, Customer Care Team | |||||
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3rd Floor, Tower C, DLF Infinity Towers, DLF Cyber City, Phase- II, Gurgaon, Haryana, India - 122002
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