[Resolved] Home Credit India Finance — problem with bank verification | |||||
Hi team, My name is vitika baraskar and i would like to bring to your notice that from past 3 days i am trying to complete the form for mini cash loan, but unable to do so. Firstly it was getting stuck on payment page, almost thrice i did the payment and now its getting stuck on bank verification. I am getting error again and again stating we are unable to login into your bank account due to some system error. I tried 4 times doing it but its not going beyond that page. And, if i login once again from the start it starts asking for rs 1/- payment again. Kindly help as i am in urgent need of cash due to medical emergency. Your help would really be appreciated. Kindly find attached the screenshot of the page. Was this information helpful? | |||||
Nov 2, 2017 Complaint marked as Resolved Home Credit India Finance customer support has been notified about the posted complaint. Verified Support Sep 25, 2017 Home Credit India Finance Customer Care's response Dear Vitika, This is in reference to your concern registered with Home Credit India. We request you to please write an email to [protected]@homecredit.co.in with error screenshot so our concerned team will check and assist you accordingly. Further, we request you to please provide your registered Mobile Number with Email id. For any further help, please contact us. Regards, Customer Care Team Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM Verified Support Sep 26, 2017 Home Credit India Finance Customer Care's response Dear Sir/Ma'am, This is in reference to your concern registered with Home Credit India. Kindly share your Loan number (Ten digit number, starts with 3) OR registered mobile number so that we can assist you with your concern. You can refer to your loan documents i.e. Loan Summary / Repayment Guidelines. Request you to please revert within three days, otherwise your request would be closed. For any further help, please contact us. Regards, Customer Care Team Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM | |||||
 1 Comment | |||||
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
85%
Complaints
1103
Pending
45
Resolved
920
+91 90 0469 0046
3rd Floor, Tower C, DLF Infinity Towers, DLF Cyber City, Phase- II, Gurgaon, Haryana, India - 122002
dopsite_3000
emi- 1015