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Home Credit India Finance — Regarding Loan Account no. [protected]

Regarding Loan Account no. [protected]. We got call from home credit gurgaon and they told us to payment need to be done 3866 and we did it Please find the attachment for screenshot and he told me you will get closure letter within 2-3 hours and you will get noc within 15 days
Amount is showing outstanding against this loan number
Please close this loan and arrange NOC
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Home Credit India Finance customer support has been notified about the posted complaint.
Verified Support
Apr 08, 2022
Home Credit India Finance Customer Care's response "Dear Saurabh,

Thank you for highlighting your concern.

We would like to inform you that we have forwarded No Due Certificate (NDC) on your registered email ID.
Hence, would request you to kindly check the same.

Thanks
Team Home Credit"
Apr 08, 2022
Updated by saurabh540 I have fully paid the EMI of the Loan number- [protected]. You have also sent me the NOC for the same but in your website it is showing that i have an Outstanding EMI. I have attached the screenshot of NOC and Error Below

Please solve the issue as soon as possible because it is badly affecting my CIBIL score.

Thanks
Saurabh Panday
Loan number- [protected]

Apr 15, 2022
Updated by saurabh540 I cleared all dues and you sent me NOC but your website shows 1693rs outstanding against LOAN Number - [protected]
What is the issue?
Apr 18, 2022
Updated by saurabh540 MUJHE NDC MIL GYA HAI PR APKE WEBSITE PR CHECK KARNE PR 1693rs AUE DENA HOGA YE SHOW KR RHA HAI

MERA LOAN ACCOUNT CLOSE SHOW NHI KR RHA HAI

PLEASE MERA LOAN ACCOUNT CLOSE KR DO

Agr ye problem solve nhi hota hai to mai case karunga
Apr 20, 2022
Updated by saurabh540 They are not solving my issue
Apr 23, 2022
Updated by saurabh540 One EMI Is still showing pending on after all payment done
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