[Resolved] Home Credit India Finance — regarding unethical and fraud behaviour | |||
Dear homecredit concerned team, Pos name - pacetel systems Pos - vijay. Soni1027451 Registered mobile number - [protected] Homer - vijay soni Two contracts got cancelled- Contract number 1 - [protected] (Rafiqul ali) Contract number 2 - [protected] (Pratap yadav) These two contracts were having some errors in documentation and required to be submitted correct documents. And we already provided corrected documents to homecredit team- Mr. Ashish jaiswal (Dsm) Mr. Alok (Sa) After providing documents the file was pending for a very long time due to which it went to cancellation. After asking many times they were unable to provide pod for documents. And asking many times to homecredit team they kept saying we have dispatched documents and it will be active soon. And mr. Rafiqul contract number - [protected] has already deposited his first emi & he is still getting phone calls from homecredit regarding deposit of emi. They are saying that they have not received emi amount but the customer have all the proofs of amount being deducted and deposited to homecredit. Kindly do the needful. Thanks & regards. Was this information helpful? | |||
Aug 31, 2018 Complaint marked as Resolved Home Credit India Finance customer support has been notified about the posted complaint. Verified Support Jul 27, 2018 Home Credit India Finance Customer Care's response Dear Rafiqul, Thank you for contacting Home Credit. We would request you to kindly send us the scanned copy of payment proof along with the transaction number for contract number [protected], so that we can check and assist you accordingly. Additionally, we would request request you to kindly get in touch with your respective ASM/DSM for the same. For any further help, please contact us at the below-mentioned toll-free number or email id. Regards, Customer Care Team Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM Access your loan information anytime, anywhere. Download our App: http://bit.ly/2snRXRO | |||
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3rd Floor, Tower C, DLF Infinity Towers, DLF Cyber City, Phase- II, Gurgaon, Haryana, India - 122002
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