[Resolved] Home Credit India Finance — registered for mini cash loan - not yet received the amount | |||||
I have opted for mini cash loan on 17th september near about 1:00 pm, your advertisement says that i will get the amount disbursed in 10 mins. That was the only reason i went for it even after the roi is too high. You guys are making fake promises, that should not be done as a company. I called customer care a few times but they hang up the call having said that i will get amount in 2 hours, still no show. I have registered a complaint also regarding this. Complaint no - 7268526 Cuid - 6060920 I have request you to guys, please don't make such promises which you can't fulfill. You are going to lose our trust. Was this information helpful? | |||||
Oct 25, 2017 Complaint marked as Resolved Home Credit India Finance customer support has been notified about the posted complaint. Verified Support Sep 22, 2017 Home Credit India Finance Customer Care's response Dear Avinash, This is in regards to your query registered with Home Credit. In reply to your query, we sincerely apologize for the inconvenience caused to you. Further, we wish to inform you that your loan has been cancelled and you can re-apply for same. For any further help, please contact us. Regards, Customer Care Team Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM Verified Support Sep 23, 2017 Home Credit India Finance Customer Care's response Dear Avinash, This is in regards to your query registered with Home Credit. In reply to your query, we understand your concern, however, as per our records your loan has been cancelled and you can re-apply for same. Sorry for the inconvenience caused to you. For any further help, please contact us. Regards, Customer Care Team Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM | |||||
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+91 90 0469 0046
3rd Floor, Tower C, DLF Infinity Towers, DLF Cyber City, Phase- II, Gurgaon, Haryana, India - 122002
I was told that mini cash loan is approved, but I've not any email for further steps. Please tell me whether can you provide the loan or not? I'll see alternatives.
Send the email for loan confirmation...
This is in regards to your query registered with Home Credit.
In reply to your query, we sincerely apologize for the inconvenience caused to you. Further, we wish to inform you that as we observed, your loan amount has been disbursed dated 17th Sept'17 however, if you have not received the same then we would request you to send your updated bank statement on [email protected] so that our concern team will check and assist you accordingly.
For any further help, please contact us.
Regards,
Customer Care Team
Home Credit India Finance Private Limited | Call – 1800 121 6660; Email – [email protected] | Business Hours – Monday to Sunday, 9 AM to 8 PM