Home Credit India Finance — Repayment and about unnecessary calls to my relative phone nos by your staff

Address:Ghaziabad, Uttar Pradesh, 201014

Your staff is dialling from morning till evening and unnecessarily harassing for repayment . I have been making my payments regularly . Only in march i couldnot make due to finanacial obligations and had informed your people's that i shall make it at the earliest . but it is very astonishing that you have not gone on my records and started calling persons who were not named in while taking credit from u . And even your staff is uneducated and needs to be taught how to taik to customers, particularly elderly . Your institution is getting bad name because of their misbehaviour .I therfore request you to please do not call my relatives or any other person except me . Hope u will seriously look into the matter and instruct your staff to follow .
Was this information helpful?
No (0)
Yes (0)
Home Credit India Finance customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Sir,

Thank you for your query to Home Credit India.

In reply to your query, we would request you to please provide your contract id/loan account number so that we can check your account and assist you accordingly.

We sincerely hope that the above resolution is to your satisfaction. Alternatively, please do not hesitate to contact our customer service team phone:[protected], or email:[protected]@homecredit.co.in should you need any further clarification.

Yours sincerely,
Customer Care Team
Home Credit India Finance Private Limited.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Home Credit India Finance
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    85%
    Complaints
    1103
    Pending
    45
    Resolved
    920
    Home Credit India Finance Phone
    +91 90 0469 0046
    Home Credit India Finance Address
    3rd Floor, Tower C, DLF Infinity Towers, DLF Cyber City, Phase- II, Gurgaon, Haryana, India - 122002
    View all Home Credit India Finance contact information