[Resolved]  Home Credit India Finance — repeated unwanted calls

Address:Gurgaon, Haryana

I have been receiving 5-6 calls daily from home credit call center for some mr. Vinod kumar. However, i do not know any vinod kumar and it seems the company has the wrong number. I have mentioned it to customer care several times but they are not willing to listen and are threatening to call me again and again. Infact the call center agent is asking my personal information. Pls help.
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Feb 1, 2020
Complaint marked as Resolved 
Home Credit India Finance customer support has been notified about the posted complaint.
Verified Support
Dec 30, 2019
Home Credit India Finance Customer Care's response
Dear Sir/Ma'am,

This is in regards to your concern registered with Home Credit.

In reply to your query, we wish to reiterate you that we are unable to fetch the contract ID basis the details mentioned in your email. Hence, we request you to kindly share your registered contact number/loan number.

Also, we request you to kindly share your alternate number along with suitable time so that we can call and assist you accordingly.

Once we receive the details, we shall check your account and assist you accordingly.

Regards,
Customer Care Team
Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in
Complaint comments 

Comments

If somebody took loan and gave my no.
You should have verified that time with me ..
Now you are calling and harrasing.
I have to go to local consumer forum against you..
Our executive are goons.
They misbehaves..And talk disrespectfully.

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