[Resolved] Home Credit India Finance — sharing someone else credit details | |||||
I m contently receiving the monthly mail for some one else financial transactions. Even after reminding to their staff every month they are sending me the reminder and inefficient to rectify. While every time they responds that issue got resolved and would receive mail again.. Still getting mails every months. Don't know how they are dealing in financials as sharing someone critical information with someone unknown and really don't seems in mood to correct their mistake. Real torches from home credit every time got mail from them... Was this information helpful? | |||||
Dec 13, 2017 Complaint marked as Resolved This issue has not been resolved yet and i m continue to get the email and loan details for some unknown person. Please reopen the issue till it is resolved completely. Home Credit India Finance customer support has been notified about the posted complaint. Verified Support Oct 10, 2017 Home Credit India Finance Customer Care's response Dear Sir/Ma'am, This is in reference to your concern registered with Home Credit India. In reply to your query, we wish to inform you that we have forwarded your query to the relevant team and we shall provide you with an update within the next 3 working days. For any further help, please contact us. Regards, Customer Care Team Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM Verified Support Oct 12, 2017 Home Credit India Finance Customer Care's response Dear Sir/Ma'am, This is with regards to your query with Home Credit India. We wish to inform you that we have removed your email id from our database. Henceforth you won’t receive any email from our end. Any inconvenience caused with this regards is deeply regretted. For any further help, please contact us. Regards, Customer Care Team Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM Dec 11, 2017 Updated by shivamwithlove Dear Home Credit Team, Here i got update that my name has been removed from you database but i still getting the same email(DEC 2017) from your side. Can you please check at your end how you are handling such cases and keep disturbing the people not even associated with you, with unknown mails. Please do the needful ASAP.  Verified Support Dec 11, 2017 Home Credit India Finance Customer Care's response Dear Sir/Ma'am, This is in reference to your concern registered with Home Credit India. We wish to inform you that as observed the email id is already been removed from our records. Further, we wish to inform you that we are unable to view the attachment which you have shared. Hence, we request you to share the email id which you have received from our end on our below mentioned care id so that we can investigate further. For any further help, please contact us. Regards, Customer Care Team Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM Dec 12, 2017 Updated by shivamwithlove Dear Team, i m getting the mail from your mail id "[protected]@homecredit.co.in" only. For your reference i have attached the screenshot again. its really disturbing to get the mail continuously. Please check at your end and do the needful ASAP.  Verified Support Dec 13, 2017 Home Credit India Finance Customer Care's response Dear Sir/Ma'am, This is in reference to your concern registered with Home Credit India. We wish to inform you that we have forwarded your query to the relevant team and we shall provide you with an update within the next 3 working days. For any further help, please contact us. Regards, Customer Care Team Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM Dec 13, 2017 Updated by shivamwithlove Are you guys doing some kind of testing or kidding with customers and others, today i got another mail from you. Attached the screenshot for your reference... Verified Support Dec 14, 2017 Home Credit India Finance Customer Care's response Dear Sir/Ma'am, This is in reference to your concern registered with Home Credit India. We wish to inform you that we have forwarded your query to the relevant team and we shall provide you with an update within the next 3 working days. For any further help, please contact us. Regards, Customer Care Team Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM Verified Support Dec 21, 2017 Home Credit India Finance Customer Care's response Dear Sir/Ma'am, This is in reference to your concern registered with Home Credit India. We wish to inform you that we have removed your email id from our database. Henceforth, you won’t receive any email from our end. Any inconvenience caused with this regards is deeply regretted. For any further help, please contact us. Regards, Customer Care Team Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM Verified Support Feb 07, 2018 Home Credit India Finance Customer Care's response Dear Sir/Ma'am, This is in reference to your concern registered with Home Credit India. We wish to inform you that we have removed your email id from our records. Further, I am pleased to inform you that your query has been resolved successfully. I hope you had a great experience with us. For any further help, please contact us. Regards, Customer Care Team Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM Verified Support Feb 07, 2018 Home Credit India Finance Customer Care's response Dear Sir/Ma'am, This is in reference to your concern registered with Home Credit India. We wish to inform you that we have removed your email id from our records. Further, I am pleased to inform you that your query has been resolved successfully. I hope you had a great experience with us. For any further help, please contact us. Regards, Customer Care Team Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM | |||||
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i m getting the mail from your mail id "[protected]@homecredit.co.in" only.
For your reference i have attached the screenshot again.
its really disturbing to get the mail continuously. Please check at your end and do the needful ASAP.
This is in regards to your query registered with Home Credit India.
We wish to inform you that, we have started working on your complain received, we shall assist you accordingly.
For any further help, please contact us.
Regards,
Customer Care Team
Home Credit India Finance Private Limited | Call – 1800 121 6660; Email – [email protected] | Business Hours – Monday to Sunday, 9 AM to 8 PM