[Resolved] Home Credit India Finance — Stop calling on my number | |||
Dear Team, I am raising a complain due to telephone call harassment on daily basis 2 to 5 calls daily. My concern:- I am receiving unwanted calls approx 5 to 10 times on daily basis even on Sunday from your company (Home Credit) with different different numbers. However I didn't not taken any loan, I told them that I don't know Paramjit Kaye or have any relation to her and requested them to please remove my mobile number from your database but they do not do any thing and warned that you will receive daily call the statement like "Kar lo jo krna hai call toh aaegi" i have recorded this clip on my multimedia phone. Requesting you to please remove my m.no from your database and do not call Their behaviour is very rude when they talk to me. Please help me from getting disturbed and harassed, it will be a great help to have our peace of mind! Was this information helpful? | |||
Apr 25, 2017 Complaint marked as Resolved Home Credit India Finance customer support has been notified about the posted complaint. Verified Support Mar 10, 2017 Home Credit India Finance Customer Care's response Dear Sir, Thank you for your query to Home Credit India. In reply to your query, we would request you to kindly share the mobile number on which you are receiving the calls so that we can check and assist you accordingly. Alternatively, Please do not hesitate to contact our customer service team phone:[protected], or email:[protected]@homecredit.co.in should you need any further clarification. Yours sincerely, Customer Care Team Home Credit India Finance Private Limited . Verified Support Mar 24, 2017 Home Credit India Finance Customer Care's response Dear Sir, Thank you for your query to Home Credit India. In reply to your query, we wish to inform you that we have removed your number from our records as we do not found any positive contact in lats 90 days on your number. Sorry for inconvenience caused to you. We sincerely hope that the above resolution is to your satisfaction. Alternatively, Please do not hesitate to contact our customer service team phone:[protected], or email:[protected]@homecredit.co.in should you need any further clarification. Yours sincerely, Customer Care Team Home Credit India Finance Private Limited . | |||
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