[Resolved]  Home Credit India Finance — tagged complaint as resolved without addressing it

What kind of customer satisfaction are you guys giving to your customers???

Out of 720 complaints only 39 complaints are pending... This is how you resolve issues... Without giving proper justification to the complaint..

It is so cool to tagged query as "resolved"... Your company's representative must have earned some incentive... He /she must have achieved some product target... But but let me just tell you it is not yet resolved... If you trying to reach your customer who doesn't have money to repay the loan... Who is not even earning 2k per month...
Ofcourse he will not answer your call... How can your company approves loan without checking salary slip or appointment letter or any salary proof...
That tooo 79k loan with a interest rate of 35% p. A. For a person who is not even earning 2 k p. M...
This is how your company make money...
Unethically/ without checking proper documents...

Your company has taken aadhar card as documentation... Your recovery agents come n and tell family members that if you guys fail to repay the emi they will take your tv and fridge (Did you guys took their permission when you paid 79k to my brother... Nooo right then you don't have any authority to trouble my family members or harassing them for any kind of repayment) you guys even know how the family is running the house...

What is your company's vision - approve loan without documents and then trouble/ use abusive words to customers family (Poor family members didn't even know about the loan thing)

Unprofessional #homecreditindiafinance