[Resolved] Home Credit India Finance — taking 51% interest in personal loan (promise 30.54%) | |||||
I was taken personal lone from home credit india finance 13 month before. He promise me the interest rate 30.54% in personal lone. My monthly emi date is 2nd of every month. Lone amount was 1, 16, 000/- for 3 year. Monthly emi amount is 6174/- I paid 13 emi till now (6174*13=80262). According to interest rate (30.54%) annual in interest should be 35427/- And monthly interest should be 2952/- If i will pay 36 emi than i need to pay interest[protected].54%) of principle amount of 116000/- Total — 116000+106279= 222479/- But Now i want to close my lone i want to pay all amount. According to interest rate i need to pay interest of 30.54% (13 month) Which should be — 35426 (12 month) +2952 (One month) = 38378 My principle is 116000 Interest should be 38378 Total amount — 116000+38378=154378 In this amount i already pay[protected]*13) which is 13 emi I should pay —[protected]=74116 (For close my balance) They are saying for closing charge is 5% of remaining amount I am ok with it But problem is that They are saying to pay the amount 95005/- to close my personal lone I already pay 80262 they are saying to pay 95005 more Total is about 95005+80262= 175267 (Which is much more than 30.54%) I always listen and read about if i will close my emi before the time i will get benefit But here i am not getting any benefit even thay are asking much more the 30.54% of interest I should pay 38378/- interest of 13 month (Which is 30.54%) They are saying to pay 59267/- interest of 13 month (Which is 51% near)\ If i am not getting any benefit that's ok but at least i should not pay the interest of (51%) which is very scary When i called the customer care they 95005 is system generated amount They are not explaining why 95005/- Or they are saying to pay the emi on monthly basis (But i want to close my lone account interest rate is to high) What i want mention below 1- 80267+95005 =175267 /- (51% they are asking to pay) of 13 month i don't want to pay this amount 2- 116000 (Principle) +38378 (Interest of 30.54%) +5% of closing charge= 154378 (I want to pay according to rule) In this amount i already pay 80267 (Which i already mention above) For more information please contact Thank you Was this information helpful? | |||||
Mar 27, 2018 Complaint marked as Resolved Home Credit India Finance customer support has been notified about the posted complaint. Verified Support Feb 04, 2018 Home Credit India Finance Customer Care's response Dear Sir/Ma'am, This is in reference to your concern registered with Home Credit India. Kindly share your Loan number (Ten digit number, starts with 3) OR registered mobile number so that we can assist you with your concern. You can refer to your loan documents i.e. Loan Summary / Repayment Guidelines. For any further help, please contact us. Regards, Customer Care Team Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM Verified Support Feb 22, 2018 Home Credit India Finance Customer Care's response Dear Indra, This is in reference to your concern registered with Home Credit India. As discussed over the call dated 21/02/2018, attached is the loan summary letter. We request you to refer loan summary for better clarification on interest charged for the loan contract. Further, we would like to inform you that as per the loan summary letter terms & condition below mention points should be fulfilled to foreclose the loan under Early Repayment option: Minimum 6 installments to be paid to foreclose the loan under this option. As per the loan summary letter terms & condition you need to make payment of the amount communicated by our customer care team on[protected]. NIL, foreclosure penalty charges will be applicable on the outstanding principal amount as per the loan summary letter terms & condition. To raise a request for Early Repayment customer have to call us within 15 days from last due date without any delinquent amount. Once the request is raised and activated with us customer is advised to make the payment within 48 hours to avail the benefit of Early Repayment option, which is as per the terms & condition of loan summary letter. Further, I am pleased to inform you that your query has been resolved successfully. I hope you had a great experience with us. For any further help, please contact us. Regards, Customer Care Team Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM | |||||
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+91 90 0469 0046
3rd Floor, Tower C, DLF Infinity Towers, DLF Cyber City, Phase- II, Gurgaon, Haryana, India - 122002
This is in reference to your concern registered with Home Credit India.
We wish to inform you that we have forwarded your query to the relevant team and we shall provide you with an update within the next 10 working days.
For any further help, please contact us.
Regards,
Customer Care Team
Home Credit India Finance Private Limited | Call – 1800 121 6660; Email – [email protected] | Business Hours – Monday to Sunday, 9 AM to 8 PM