[Resolved] Home Credit India Finance — Too much moratorium charges and loan got restructure without any notice

Abhisheknitt

from Varanasi, Uttar Pradesh

Address:

Vishwamitra Colony, Madarwa, Chhittupur (BHU)

I have taken a personal loan of INR 2, 00, 000 from home credit in October 2019 and loan structured for 24 month with EMI 12238. I paid 5 EMI till March and ipt 5 months moratorium till Aug. They charged INR 28370 as moratorium charges for 5 motnhs and they pur this amount to my principal amount without any notice now my loan amount is 2, 28, 370 and they are charging 58000 approx more instead of only 28, 370 as moratorium charges. Previously I had to pay INR 2, 93, 712 but now they ask me to pay total 3, 51, 819.
I asked them to re structure my loan .I am agree to pay 28370 moratorium charge in one time .Why they are asking to pay 58, 000 more .

Kindly look into this matter ..

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Aug 12, 2021

Complaint marked as Resolved

Home Credit India Finance customer support has been notified about the posted complaint.

Verified Support

Feb 01, 2021

Home Credit India Finance Customer Care's response Dear Sir/Ma'am,

Thank you for contacting Home Credit.

In reply to your query, we are unable to fetch the contract ID basis the details mentioned in your email. Hence, we request you to kindly share your contact number/loan number.

Once we receive the details, we shall check your account and assist you accordingly.

For any further help, please feel free to contact us on below mentioned contact details. We assure our best services at all times.

Regards,

Customer Care Team