[Resolved] Home Credit India Finance — unable to make the payment. error | |||
Dear Sir, I have take a loan from Home credit India, (Contract ID :[protected] and today[protected] is the the due date . While making payment for my monthly installment, an error screen will appear"contract number doesn't exist. Please enter valid contract number". Many times I tried, but same result. I have attached the screen shot with this. Kindly find it. a late fine will generate from tomorrow onwards. Regards, Sreenath Was this information helpful? | |||
Sep 6, 2017 Complaint marked as Resolved Home Credit India Finance customer support has been notified about the posted complaint. Verified Support Aug 05, 2017 Home Credit India Finance Customer Care's response Dear Sir, This is in regards to your query registered with Home Credit India. As per your concern, we observed that you mentioned 9 digits while making the payment. Please refer your loan summary and mention correct loan number for making the payment through online. For any further help, please contact us. Regards, Customer Care Team Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM | |||
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+91 90 0469 0046
3rd Floor, Tower C, DLF Infinity Towers, DLF Cyber City, Phase- II, Gurgaon, Haryana, India - 122002
Thank you for contacting Home Credit.
Kindly share your Loan number (Ten digit number, starts with 3) OR registered mobile number so that we can assist you with your concern. You can refer to your loan documents i.e. Loan Summary / Repayment Guidelines.
Further, we request you to please share us the screen shot so that we can check and assist you accordingly.
For any further help, please contact us.
Regards,
Customer Care Team
Home Credit India Finance Private Limited | Call – 1800 121 6660; Email – [email protected] | Business Hours – Monday to Sunday, 9 AM to 8 PM