[Resolved] Home Credit India Finance — Unable to pre-close my mobile loan | |||
I have loan in Home credit for mobile phone, before buying a phone, home credit executive confirmed that i can do pre-closure after 3 months, i pad 4 EMI on time without fail, now i would to close my loan account but when spoke with customer care executive he said i dont have right to do pre-close my loan account, , , , even i requested him no need to reduce rate of interest for pre-close, im ready to pay balance 2 month EMI amount at one time but no use... worst service... im not gonna suggest home credit to my friends for any kind of finical support... Was this information helpful? | |||
May 31, 2017 Complaint marked as Resolved Home Credit India Finance customer support has been notified about the posted complaint. Mar 31, 2017 Shek ahamed's response I was given amount to manjunath he belidy fuker
Verified Support Apr 06, 2017 Home Credit India Finance Customer Care's response Dear Sir/Madam, Thank you for your query to Home Credit India. In reply to your query, we would request you to please provide any 2 details mention below: Contract Number CUID Full Name & DOB Registered contact number. Once we receive the above mention details we can check your account and assist you accordingly. We sincerely hope that the above resolution is to your satisfaction. Alternatively, Please do not hesitate to contact our customer service team phone:[protected], or email:[protected]@homecredit.co.in should you need any further clarification. Yours sincerely, Customer Care Team Home Credit India Finance Private Limited . Verified Support Apr 29, 2017 Home Credit India Finance Customer Care's response Dear Sir/Madam, This is in regards to your query registered with Home Credit. In reply to your query, we wish to inform you that we have forwarded your query to the relevant team and we shall provide you with an update within the next 48 hours. For any further help, please contact us. Regards, Customer Care Team Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM | |||
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+91 90 0469 0046
3rd Floor, Tower C, DLF Infinity Towers, DLF Cyber City, Phase- II, Gurgaon, Haryana, India - 122002
Thank you for your query to Home Credit India.
In reply to your query, we would request you to please provide any 2 details mention below:
Contract Number
CUID
Full Name & DOB
Registered contact number.
Once we receive the above mention details we can check your account and assist you accordingly.
We sincerely hope that the above resolution is to your satisfaction. Alternatively, Please do not hesitate to contact our customer service team phone: 1800 121 6660, or email:[email protected] should you need any further clarification.
Yours sincerely,
Customer Care Team
Home Credit India Finance Private Limited .