[Resolved] Home Credit India Finance — Unauthorized charges debited from a/c

manojb1

from Chennai, Tamil Nadu

Address:	122002
Website:	www.homecredit.co.in

Date of incident[protected]
Rakesh working in home credit - [protected]

As i took loan from the home credit in month of sep'2015.
Down payment - 2950
Emi paid - 4 - 931 for each emi - 3724
Full and final payment given - 10, 530 ond dated[protected]
Total payment given to home credit is 17, 250 where in mobile cost was on 9900 in market.

Complaint -:

1- home credit took 200% payment from for mobile.
2- after making full and final payment they still debiting ecs from a/c.
3- home credit person threaten to me to make for full and final payment.

Reuest for refund-

1. Required compensation for 5000.
2. Request to give 5000 for harrasment which driven by the home credit.

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Jul 17, 2016

Complaint marked as Resolved

Home Credit India Finance customer support has been notified about the posted complaint.

Verified Support

Jun 16, 2016

Home Credit India Finance Customer Care's response Dear Sir, Thank you for your query to Home Credit India. We apologize for the inconvenience caused to you. In reply to your query, we would request you to please provide your contract id/loan account number or customer's complete name and date of birth or registered contact number so that we can check your account and assist you accordingly. We sincerely hope that the above resolution is to your satisfaction. Alternatively, please do not hesitate to contact our customer service team phone:[protected], or email:[protected]@homecredit.co.in should you need any further clarification. Yours sincerely, Customer Care Team Home Credit India Finance Private Limited .