[Resolved]  Home Credit India Finance — why extra interest of loan

Address:

New Delhi, Delhi, 110091

Customers id:[protected]
Emi tenure:36 months
Emi paid:12

This is regarding the worst experience I faced through your organisation.I want to close my loan. Last emi paid this month March and as spoke to customer care executive. She told me that I need not to pay interest for the month of April if I pay the principle amount today. But to my surprise when I called customer care today they told me that I will have to pay this month interest too. Why different version from the came company? I told her last emi I paid on 18th March then you can take 2 days interest and why should I pay for whole month interest.

What sort o[censored]nethical practices Home Credit is following? Besides when I put my calls on conference with my husband with all authentic verification . Customer care executive Miss supriya refused to give any information stating policies of company.What sort of policy is this? Didnt find logic in it.

Further how can you charge extra interest on days I didn't use your money?

Kindly resolve this issue ASAP.