[Resolved] Home Credit India Finance — Without permission restructure personal loan

simply Smita

Dec 11, 2021

Address:

Satara parisar Aurangabad, Maharashtra

Dear team,
I am smita jagtap I taken loan from home credit fiance rs 1lac but due to lockdown I did not pay EMI on time but I taken moratorium after i pay regularly emi but without my permission home credit done restructure loan. Now my tenure and loan amount also increase this is not only happened with me also no of customer facing same problem without customer permission how finance company do restructure no any calls or no any mail when I wanted to forclouser loan on that time tell caller told me about restructure Request you please guide me what should I do

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Jan 15, 2022

Complaint marked as Resolved

Home Credit India Finance customer support has been notified about the posted complaint.

Verified Support

Dec 15, 2021

Home Credit India Finance Customer Care's response "Dear Smita,

Thank you for highlighting your concern.

With reference to your concern, we would request you to please share your Contract ID, contact number or registered email ID as we are unable to check the details as of now.

Thank you,

Team Home Credit."