[Resolved] Home Credit India Finance — Wrong commitments | |||||
Home credit's executive commuted me wrong commitment for bikes loan installments. he said to me bikes installments are 24 and i have paid 12 installment but after 1 year executive know me installments are 36 with processing charges and given me fake registration and bill and all documents attached there and i hope so Honorable he/she solved that matter. Was this information helpful? | |||||
May 5, 2017 Complaint marked as Resolved Home Credit India Finance customer support has been notified about the posted complaint. Verified Support Apr 04, 2017 Home Credit India Finance Customer Care's response Dear Sir, Thank you for your query to Home Credit India. In reply to your query, we are unable to check the loan account as per shared details. We request you to please share any 2 correct details from the below listed options: · Contract Number · CUID · Full Name & DOB · Registered contact number. Once we receive the above mention details we can check your account and assist you accordingly. We sincerely hope that the above resolution is to your satisfaction. Alternatively, Please do not hesitate to contact our customer service team phone:[protected], or email:[protected]@homecredit.co.in should you need any further clarification. Yours sincerely, Customer Care Team Home Credit India Finance Private Limited . | |||||
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+91 90 0469 0046
3rd Floor, Tower C, DLF Infinity Towers, DLF Cyber City, Phase- II, Gurgaon, Haryana, India - 122002
Thank you for your query to Home Credit India.
In reply to your query, we are unable to check the loan account as per shared details. We request you to please share any 2 correct details from the below listed options:
· Contract Number
· CUID
· Full Name & DOB
· Registered contact number.
Once we receive the above mention details we can check your account and assist you accordingly.
We sincerely hope that the above resolution is to your satisfaction. Alternatively, Please do not hesitate to contact our customer service team phone: 1800 121 6660, or email:[email protected] should you need any further clarification.
Yours sincerely,
Customer Care Team
Home Credit India Finance Private Limited .