[Resolved]  Home Credit — To Close a loan amount.

Dear team

I just came to know from somewhere that there is an outstanding against home credit account number 351XXXXXX74 in my mother's name, which is being reflected in CIBIL score whereas I was totally unaware about the same. But as I was able to retrieve the loan account number, I want to foreclose it.

And as I am a retired person, a widower and living without my kids I went to Chandigarh Branch and also have researched that your sector 20 Chandigarh outlet has been closed due to pandemic which I was looking to pay at.

Please see that I would like to pay all the amount whatever is the outstanding and only way I can pay is phonepe. As it is a very old matter and i do not have access to my old phone number of email ID I can't see a way out where I can get ndc your NOC from the respected apps.

kindly guide me as I will be leaving for some work soon and would like to close it before I move and get NOC for ndc before the end of this week

Regards
abhi.[protected]@gmail.com
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Feb 27, 2022
Complaint marked as Resolved 
Home Credit India Finance customer support has been notified about the posted complaint.
Verified Support
Jan 27, 2022
Home Credit India Finance Customer Care's response
"""""""Dear Sir,

Thank you for highlighting your concern.

With reference to your concern, we would request you to please share your Contract ID, contact number or registered email ID as we are unable to check the details as of now.

Thank you,

Team Home Credit."""""""
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