Home Credit — very bad customer support and services

mk676869

from Chennai, Tamil Nadu

Address:

600028

From very long i have been complaining a issue regarding emi date problem to their executives,
But they are not listening and scolding me and very Harsh behaviour im so tired to talk with home credit executives so i stop the payment.
Till now they are not listening to my speech and they only speak about the payment and not listening to my issue.
Because of their emi date problem im getting bounced. The problem is with them but they are not ready to hear that and only they do is to make payment asap or u will be punished like threatening me

Was this information helpful?

No (0)

Yes (0)

Home Credit India Finance customer support has been notified about the posted complaint.

Verified Support

Jan 08, 2020

Home Credit India Finance Customer Care's response "Dear Customer,

This is in regards to your concern registered with Home Credit.

In reply to your query, we wish to inform you that we are unable to fetch the contract ID basis the details mentioned in your email. Hence, we request you to kindly share your registered contact number/loan number.

Once we receive the details, we shall check your account and assist you accordingly.

Regards,
Customer Care Team
Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in"

Jan 08, 2020

Updated by mk676869 [protected] loan id

Jan 08, 2020

Updated by mk676869 U are calling more than 50 times a day this is very bad on ur behaviour no is [protected].
Im very tired with ur behaviour.
For example this is today screenshot from my phone see this.i[censored] keep on doing this i will not pay the balance amount.

Jan 08, 2020

Updated by mk676869 In 30 mins more than 10 times u have called me.
U are not leaving me to do my work.the mistake is ur side but u are torchering me, indian government just watching u guys and ur interest rate 33.85% per annum this too much . I brought a loan for 1, 20000 but repayment amount is more than 2, 40000 with interest and repayment months is 36months, ur executive didnt explained me about this and simply sanctioned my loan. When im checking now i have shocked, CONSUMER COMPLAINTS.IN PLEASE HELP UR CITIZEN AND SAVE ME FROM HOME CREDIT.
PLEASE DONT TAKE LOAN ON HOME CREDIT
GO FOR GOVERNMENT BANKS
PLEASE SOMEONE SAVE ME FROM HOME CREDIT.
THANK YOU

Jan 08, 2020

Updated by mk676869 U have cheated me and torchering me daily, and making me to push for suicide, if i die the only reason is u. Government will punish u
I wont make repayment for u hereafter, u should waiver off my loan balance amount fully as a compensate for torchering me.
THANK YOU FOR DOING THIS TO UR LOYAL CUSTOMER.
DONT DO HEREAFTER FOR ANY CUSTOMERS AROUND THE WORLD.

Jan 08, 2020

Updated by mk676869 As on date i didnt missed any emi this is my screen shot of my payment with transaction id from home credit app