[Resolved]  Home Shop 18 — Courier refused

Address:Raigad, Maharashtra

My Name - Dayanand Desai Mob No. [protected] I courier the Micromax 5.2 inch mobile A075 to the homeshop18 because the product is not as per my order that is Micromax XL 6inch canvas A119 phablet.They addressed me the sms below at my number- -( Dear Customer, ref. your Order No.[protected], please return the product at - TCI Supply Chain Solutions C/0 ACORN WAREHOUSES & LOGISTICS PARK 68 VIII- Kapriwas & Malpura Taluq - Rewari, Dharuhera, 122110. Please provide back dispatch details at [protected].) but they refused to receive the courier and again now they saying to send the courier again at address below address - APPOLO, Building No-47, Brijmohan Market, Doriyaganj, Near Hindi Park, NEW DELHI- 110002. I am so much disappointed by there services. Kindly HELP THE BUYER because the ONLINE PURCHASE at this cost is wasting so much time and as well as we are wasting our money.I am quite happy with the purchase with homeshop18 but what know i am suffering is worst experience.Suddenly change of address is really disturbing.Because i can see another complain from a person in which return address is mentioned is APPOLO, Building No-47, Brijmohan Market, Doriyaganj, Near Hindi Park, NEW DELHI- 110002. If this is the address then why the customer support of homeshop18 gave the wrong address.SORT OUT THE ISSUE .
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Aug 14, 2020
Complaint marked as Resolved 
HomeShop18 customer support has been notified about the posted complaint.
May 06, 2014
Updated by DGD
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Hi Dayanand,

As discussed with the concerned relationship manager, Request you to kindly share the scanned copy of POD [Proof of Delivery ] to process further.

Regards,
Homeshop18
I have send POD on relationship manager email id. Please check and delivered my Micromax canvas XL 6inch A119 or refund my money back.

Thanks for sharing.

Will have the concerned person look into it on priority.

Regards,
Homeshop18

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