[Resolved] Home Shop 18 — not keeping privacy of contact details while ordering through television

uttam0221

from Surat, Gujarat

Website:

www.homeshop18.com

I am uttam gupta from nagpur want to highlight that home shop 18 is completely failed to keep privacy phone number and mobile no. From their data base. Yesterday we have order item for chocolate facial combo with free hair dryer and today morning we got fake alerts from fake homes hop (Md-hmshop) that my name to open the lucky tata safari. After some times i received calls from bihar, india, and update me details regarding lucky draw... Finally it was completely fake and very irate to waste morning hours.

Disappointment from homeshop18 is that where is the privacy of customers details???
Who are leaking phone numbers and given to wrong persons???
Are they are with culprit groups whose work is to cheat innocent public???

My complain is not keeping privacy of my mobile number and contact details by home shop 18 which seems very dangerous.

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Dec 11, 2017

Complaint marked as Resolved

HomeShop18 customer support has been notified about the posted complaint.

Verified Support

Nov 07, 2017

HomeShop18 Customer Care's response Dear Customer,

We would like to assure you that Homeshop18 does not share any personal or account related information identifying a customer, with any person/s or agencies.

Homeshop18 never asks customers to deposit money into any personal or individual account and if TDS has to be paid it only needs to be paid into Company’s official account through DD or Cheque in favour of "TV18 Home Shopping Network Ltd.”. If you continue to receive fraud emails and letters or calls, you may lodge an FIR either with the Police or Cyber cell.

Regards,
HomeShop18