[Resolved] Homeshop18 — 1 mobile phone 1 kall k1 ,4g dual sim

siwach karamvir

from Rohtak, Haryana

Aug 31, 2018

Address: Rohtak, Haryana, 124001

Dear sir,
i have booked 1 above mentioned mobile phone during your advertisement on tv on dated 28/08/2018 at 8.18 pm.My order no. was [protected].i have ordered for SILVER COLOUR. i have received wrong design and wrong colour via Delhivery with AWB no.[protected] on dated 31/8/2018.The design of mobile which i booked was with round butten like Apple phone.
But, i received simple design and gold colour.I have already paid rs 4000 to the delivery boy Mr. sumit with mobile no.[protected].It is very bad. So, you are requested to please refund my rs 4000 and take your mobile back.i shall be highly thankful to you.

Thanks & Regards
KARAMVIR SIWACH
H.NO.1632/31, KAMLA NAGAR, NEAR OLD JHAJJAR CHUNGI, ROHTAK(HRY)
PIN 124001.MOBILE NO.[protected], [protected], [protected]

Was this information helpful?

No (0)

Yes (0)

Oct 21, 2018

Complaint marked as Resolved

HomeShop18 customer support has been notified about the posted complaint.

Verified Support

Sep 02, 2018

HomeShop18 Customer Care's response Dear Mr. Karamvir,

We apologize for the inconvenience you faced related to the product.

As per our verbal communication, request you to allow us 1-2 working days for better assistance.

If in case of any further concern or query, you may also choose to call us on[protected], Monday to Friday between 10:00 AM to 06:00 PM.

Team Homeshop18
Meenu Malhotra

Verified Support

Sep 20, 2018

HomeShop18 Customer Care's response Dear Mr. Karamvir,

We apologize for the inconvenience caused to you.

As per our verbal communication, we would like to inform you that we are unable to process your complaint for further resolution.

If in case of any further concern or query, you may also choose to call us on[protected], Monday to Friday between 10:00 AM to 06:00 PM.

Team Homeshop18
Meenu Malhotra