HomeShop18 Complaints & Reviews

From TV show of Homeshop18 I 've ordered 'All season skin care product.but I didn't get full pack of ordered items but gave full payment Rs 1000/. 'Nivea all time skin care product (6items displayed on TV) got only 3 item( 3 items were missing & also products content were half.order no [protected] /27-05-19. I feel harassed & faithless on homeshop18 .customer care didn't solve my problem.

I got this message from company:
Congratulations, Dear (sir/maidam) you are winner of HOME SHOP 18 company TV show, you won 1st prize( SAFARI Car ) price of Rs-12, 80, 148. Registration charge 9500, on date -06/06/2019 T&C Apply for more detail contact [protected], http://hhu home shop.com

they even called on this number :[protected] and told either to take car or cash..and insisted to pay registration charge of 9900 which is totally fraud

Plzzz plzzz home shp.18 se koi bhi kbi bhi kuch na kharide... Ye bhut hi gathiya service dete h... Or jb inki order inke pass wapis chla jata h... To ye payments dete wakt bhut preshan krte h... Mera order no.[protected] h or mne in logo ke pass kam se 50 bar call kr chuka hu... Ye 4 5 din ka time dete h or paise nhi dete.. Sbse gathiya service h inki. App sbi se requst h kbi bhi inki site se koi chij mat lena... Lete wakt ye kuch bolte h or jb hme koi dikt aati h to inki policy me change ho jata h... Sbse gathiya fraud company h #homeshop18 totally froodddddddd...

I just got a call saying that i've collected 82 reward points i just need to 8 more to win an apache rtr. For that i just have to purchase their product of minimum 2000 just as a registration procedure. They sent me a link. I was asked to open it and purchase any thing and make payment. I suspected them at that time, i refused to buy and said i don't have balance in my account. They said then arrange it from somewhere, but don't tell anyone about it. At that moment i got very sure that it's a fraud. I cut the call.

www.homeshoptoday.co.in/contest

[protected]@homeshoptoday.co.in

+91-[protected], +91-[protected]

a49/6 sarita vihar, delhi-110076

monday-saturday 9:30 to 18:30

They are calling me again and again.

I had order a dress yesterday. After that i received a confirmation from them but today morning i received a call from [protected] and a text message from [protected] saying that " dear customer congratulations, you are product order homeshop 18 company. Your name to open the lucky draw (Safari car) cost rs. 1260000 rupees. The charge of your registration number service payment 6500. This is valid for one day. Immediately contact customer care
Thus i want to complaint against the company homeshop 18 for leaking my personal details as i am getting calls & text messages.

I urge the govt to ban this company, since i see lot of consumers are complaining of leaking of there personal details.

I had order a dinner set yesterday. After that i received a confirmation from them but today morning i received a call and a text message saying that "dear customer congratulations, you are product order homeshop 18 company. Your name to open the lucky draw (Safari car) cost rs. 1260000 rupees. The charge of your registration number service payment. This is valid for one day. Immediately contact customer care [protected]."
Thus i want to complaint against the company homeshop 18 for leaking my personal details as i am getting calls & text messages.

[hs18 care #2310879] i have to make legal complaint on homeshop18 on indian consumer site because its enough now my order number [protected]. You guys have crossed all the limits of patience i have clearly informed you that i would be out of station after 14 may. I had requested you to make urgent delievery of my product but you guys dont want to lissen any thing all you guys are saying wait till 15 may but enough of it now. Even my order is not dispatched its beeen more than 1 week now and now it is showing delayed even today i got a message that my order is delayed due to operational issue i dont care what the hail it is now. Ms neeti you have given me commitment in 9 may dont worry your item will be shipped till 10 may forsuee. All you guys are replying that we have sent an email to concernt team dont worry your product will be diapatched in 48 hours. All also your coustmer care empolye are not understandable and sounds knowlegable. Its just wasteing of time to cordinate to your support team. I have sent lot of emails everytime you are replying your order has been proceed and will reach to you soon. But enough of it now i am really frustrated to your coustmer support for your reference i am attaching the screensort and dont tell me to request my patience an all that shatttt.. Order delayed: due to operational issues, delivery of your order is delayed. Product will now be delivered by[protected], please accept our sincere apology.

I just got a letter from homeshop18 (Date :- 9 may 2019 time 5:15pm) saying i am a random lucky draw winner and won a cash prize of rs.1, 00, 000 and a scratch coupon of rs.4.60lakh.

I just wanted to know how could my informations such as name, phone no. And address is known to others???

This means that even my bank details aren't in safe hands!!!

I have placed my order on 11th of may and from company delivery date us 26th may by gati courrier and i also told to gati courrier. Regarding this they said that they file my complaint but no response
But till now it was not delivered
I had given my complaint 3 times in customer service
Now they said your product is returned to us. And if want to reorder then price is double.
What non sense
Fraud
Company

I have seen the tv ad many times n ordered iball toto cctv camera on 22nd april. When the product got delivered to me i came to know that cctv camera works onli on specific range. But in homeshop18 tv ad it was shown as camera is placed at home and other person is watching from her office. N cause onli i have ordered as i wanted to place at home so that i can watch from anywhere in mobile like they have shown in the ad.. When i contacted homeshop 18 cc they said we dont have such ad which they are completely denying and lieing. Kindly resolve the issue i paid 2350 for such product.

Complaint. No. HS[protected] am order no. [protected]. I had ordered 30pcs of Biotique pack but only received 11pcs. Immediately called customer care they said it's out of stock. I have been shopping since 7years and never ever complained and was always happy with the products. But I am really disappointed to know this if the products are out of stock you plp should intimate us or cancel order, send mail. Nothing is done. Today is 3rd day of my complaint till now pickup is not done.i hope this will be done and my refund will be credited.

I order the product on 09 april 2019 and my order no. Is [protected].

I got the conformation massage and delivery date 17 april 2019 by gati courier service.
At 17 april we also get the massage from courier service about delivery today.
And at 18 april we get massage that "product is return"
After that i call at customer care they are apologise and tell me some "technical issue from there side"
Then i re-order but the person said price of that product is change and u must give almost double price about that procuct.

It so silly and childish fact.

Hello team,

Today I have received smart watch but not received sunglasses and magnatic fit bit band.i was call to home shop 18 customers 4 time for how to configure smart watch but not provide resolution.i was call to smart watch manufacturer he said I think product wrong received please coordinate to home shop18.i want replace my order or I don't want stupid watch.

I am very frustrated regarding service and support.worst service home shop 18 commited another watch.i am very upset.

Hi team,

I have booked an order for biotique beauty boxon saturday, 20th april'19. Since then i have started receiving messages and calls mentioning that i have got a lucky draw. And in order to avail that lucky draw, i need to deposit an amount of 6, 000.
Message was received from : md-hmshop
Phone number :+[protected]
+[protected]

Although i am aware of the fact that these are fake messages and calls. However the irony is the big brand's customer information is getting leaked/hacked.

Being a customer, i feel unsafe about my information getting shared with people who might use my information incorrectly. And more over it is a matter of disgrace that the caller was abusing me when i denied to pay him the amount.

I request you to take this matter seriously and share the action plan on this matter with me else i might have to escalate this further to consumer forum.

Let me know if you need any further information.

Regards
Isha

My family member has received a scratch card with xuv 500 and a letter from home shot 18 kolkata address, duly stamped, but without any email or website details. And a demand of money towards taxes. I hv attached the letter. Kindly check and reply. If this is fake which it seems, please inform public about this so that they don't fall pray to such fraudsters.

Homeshop18 site has no customer data privacy at all. They are selling their customers detail like phone number, address etc. to someone who make a fraud call to their customer who recently did shopping from their site and says that "you have won a 4 wheeler in lucky draw and for this you have to deposit some amount to their account." By this call they are cheating people who are not aware of this.Homeshop18 is aware of this but not doing anything on this. If Homeshop18 is not selling their customer detail then how Fraud callers are getting their customer details????????

Dear sir i booked for 51piece home items on 14, /03/19 by paying the entire amount online. I recieved a message immediately that the material wool be delivered in 3days.
Do far the material not recieved. When i make a call they will tell to wait for 24hours. But no use. Daily i will recieve message stating that the goods will be delivered today. But not delivered.
So please give justice to me.
Yours faithfully
Chandan b
Email [protected]@yahoo.com
Mobile [protected]

Got a call from a no. Stating i won a lucky draw of the cash prize 12 lacs or tata safari on the order which i did from the ads on t. V. But the message from which i got this offer of prize money was different from that of the original sms from the company which give you the tracking details of the ordered producta. Later when i confirmed it with the original customer care i found they have no such offers announced in this manner where you have to deposit amount to claim ur prize. I wonder how our data bases are transferred to them. Company must take initiaves to deal with this matter.

Here he bihari guy..offers me tata safari..he said you win a car by getting lucky draw shopping in home shop 18 ..firstly we must know that..how he knows that we ordered item from homeshop...and here he.. sended me his false documents and.. according to it ...I asked him his age..that how many years he old...and he said I provide you full details...so I acts so smartly that the persons must know theirs details ..he didn't reply after it...so here he become false representative from homeshop 18 and..it means wanna he tracks some ordes from homeshop 18 portal...by which he knows everything regarding delivery time and all...so please..I need to do FIR on that personality.. because after all drama he started using abusive words...so please...do some FIR regarding that whole scam

Our data like ph no are sold by homeshop, from last 15 days daily 5/8 irretating calls regarding lucky draw of cer/ ph are there. I already paid 1990 rs for a product sill could not delivered like massages are coming, no product is delivered. Send my money back with product as i'm suffering a lot due to you.
Please govt should take action against such customer data selling.
I'm complaining to cyber cell also