HomeShop18 Complaints & Reviews

Complaint. No. HS[protected] am order no. [protected]. I had ordered 30pcs of Biotique pack but only received 11pcs. Immediately called customer care they said it's out of stock. I have been shopping since 7years and never ever complained and was always happy with the products. But I am really disappointed to know this if the products are out of stock you plp should intimate us or cancel order, send mail. Nothing is done. Today is 3rd day of my complaint till now pickup is not done.i hope this will be done and my refund will be credited.

I order the product on 09 april 2019 and my order no. Is [protected].

I got the conformation massage and delivery date 17 april 2019 by gati courier service.
At 17 april we also get the massage from courier service about delivery today.
And at 18 april we get massage that "product is return"
After that i call at customer care they are apologise and tell me some "technical issue from there side"
Then i re-order but the person said price of that product is change and u must give almost double price about that procuct.

It so silly and childish fact.

Hello team,

Today I have received smart watch but not received sunglasses and magnatic fit bit band.i was call to home shop 18 customers 4 time for how to configure smart watch but not provide resolution.i was call to smart watch manufacturer he said I think product wrong received please coordinate to home shop18.i want replace my order or I don't want stupid watch.

I am very frustrated regarding service and support.worst service home shop 18 commited another watch.i am very upset.

Hi team,

I have booked an order for biotique beauty boxon saturday, 20th april'19. Since then i have started receiving messages and calls mentioning that i have got a lucky draw. And in order to avail that lucky draw, i need to deposit an amount of 6, 000.
Message was received from : md-hmshop
Phone number :+[protected]
+[protected]

Although i am aware of the fact that these are fake messages and calls. However the irony is the big brand's customer information is getting leaked/hacked.

Being a customer, i feel unsafe about my information getting shared with people who might use my information incorrectly. And more over it is a matter of disgrace that the caller was abusing me when i denied to pay him the amount.

I request you to take this matter seriously and share the action plan on this matter with me else i might have to escalate this further to consumer forum.

Let me know if you need any further information.

Regards
Isha

My family member has received a scratch card with xuv 500 and a letter from home shot 18 kolkata address, duly stamped, but without any email or website details. And a demand of money towards taxes. I hv attached the letter. Kindly check and reply. If this is fake which it seems, please inform public about this so that they don't fall pray to such fraudsters.

Homeshop18 site has no customer data privacy at all. They are selling their customers detail like phone number, address etc. to someone who make a fraud call to their customer who recently did shopping from their site and says that "you have won a 4 wheeler in lucky draw and for this you have to deposit some amount to their account." By this call they are cheating people who are not aware of this.Homeshop18 is aware of this but not doing anything on this. If Homeshop18 is not selling their customer detail then how Fraud callers are getting their customer details????????

Dear sir i booked for 51piece home items on 14, /03/19 by paying the entire amount online. I recieved a message immediately that the material wool be delivered in 3days.
Do far the material not recieved. When i make a call they will tell to wait for 24hours. But no use. Daily i will recieve message stating that the goods will be delivered today. But not delivered.
So please give justice to me.
Yours faithfully
Chandan b
Email [protected]@yahoo.com
Mobile [protected]

Got a call from a no. Stating i won a lucky draw of the cash prize 12 lacs or tata safari on the order which i did from the ads on t. V. But the message from which i got this offer of prize money was different from that of the original sms from the company which give you the tracking details of the ordered producta. Later when i confirmed it with the original customer care i found they have no such offers announced in this manner where you have to deposit amount to claim ur prize. I wonder how our data bases are transferred to them. Company must take initiaves to deal with this matter.

Here he bihari guy..offers me tata safari..he said you win a car by getting lucky draw shopping in home shop 18 ..firstly we must know that..how he knows that we ordered item from homeshop...and here he.. sended me his false documents and.. according to it ...I asked him his age..that how many years he old...and he said I provide you full details...so I acts so smartly that the persons must know theirs details ..he didn't reply after it...so here he become false representative from homeshop 18 and..it means wanna he tracks some ordes from homeshop 18 portal...by which he knows everything regarding delivery time and all...so please..I need to do FIR on that personality.. because after all drama he started using abusive words...so please...do some FIR regarding that whole scam

Our data like ph no are sold by homeshop, from last 15 days daily 5/8 irretating calls regarding lucky draw of cer/ ph are there. I already paid 1990 rs for a product sill could not delivered like massages are coming, no product is delivered. Send my money back with product as i'm suffering a lot due to you.
Please govt should take action against such customer data selling.
I'm complaining to cyber cell also

Dear sir/mam
I had placed an order of a product named as '41 pieces living room combo royal palace - maroon set.
Name : arti
Address: e-23, j. J. Colony, sawda, ghevra, delhi-81.
Address that is mentioned above is my correct address.
This is my request you to deliver my order to my above said address, as my order is running late.

Thank you

My husband received a call on this number +[protected], he said that u r win a car (Nexa), but u have to pay rs6500/ for registration and my husband paid money of raj mani ac no [protected] sbi bank. But i can't get a car or money.. Can u help me for refund my money etc. This fraud given me mr nitin kumar singh., senior s executive, i'd no 15852393..

I was order a product from homeshop 18 which is stainless steel dinner set
I order no. Is [protected] your delivery date was 2/4/2019 but still i not get the product and i get massage from you about non delivery of products
Your delivery person not even one time call me about delivery
I hope you grant my request and take action
This was my first time shopping from you
I feel very bad service of your

Hello,

I did some online shopping from homeshop18 some time back, since then i am getting fraud call from someone saying that i won some lucky draw and to avail that i will have to deposit 7500 rs. I have denied to deposit any money and said that i am not interested in any draw but still getting messages and calls.
First thing i want to say that how those guys are getting my personal information which i have shared with homeshop18 only.

And another thing that they have proper website to confuse you, so if you try to search it on google the first website which will open is fraud.
I am sharing website link here.

http://www.homeshop18luckywinners.in/

Please someone take action on these frauds.

When i see the homeshop18 live telecast then he offered i kall dual sim phone with 2200 rupees jio cash back but when i ordered the phone then i found only phone not a jio cash back. It's a fraud with me i want to resolve the fraud. I'm unsatisfied with homeshop18, so give me which you are show me on the live telecast 2200 rs. Jio cash back or return the phone.

Homeshop18 — homeshop18 tata safari fraud

I had received a call from nitin kumar singh[protected] on 18th march2019 claiming to call from homeshop18. He said i had won inr 12, 40, 000cash or bata safari & asked me my pan and adhar card number. When i refused to do so & asked him to show me first car or cash money he denied and also use bad word with me.. Homeshop18 nitin employe totally disgust and rascal he dont know how to talk with customer.. If homeshop18 not punish his guys so i'm totally disappoint for his online services..

If any kind of call or text you receive then call homeshop18 for complaint in prize winner department online lucky winner helpline whatsapp on +91-[protected], or call +91-[protected]. Homeshop18 sirf product detail pr kaam krti hain or product ko sell karta hai, agar apko apna apna status check krana hai to ap hamare prize winning depart ment m direct call kr skate hai call +91-[protected].

I had received a call from mr. Nitin kumar singh s/ojang bahadur shah - pan no: gmwps8652g on 15th march claiming to call from homeshop18. He said i had won inr 12, 40, 000 & asked me transfer inr 7500 first as reg fee followed by inr 24, 800 as additional fee. Later claimed that i need to send 62, 000 for the money to be transacted to my account. When i refused to do so & asked him to connect over video call / send official mail, he denied....

Fake call from homeshop18 ([protected]). They also message me (Bz-hmshop).
They told me you are the winner of homeshop18 online shopping you won the prize (Vitara brezza) which cost is 650000/-. The charge of your registration service is 8500/-.
Please take some action to reduce fraud.
Here i attach screenshot of message which one send from homeshop18.

Dear sir,

I was ordered prestige induction cooktop on 19jan 2019 and i have received product on 23 jan 2019 but product was damage i have give complaint that product was damage but your customer care add in remark in complaint was product is defective.
Thats why your courior partner not accepts the product.
I have gives so many time complaint to customer care they says
Whe are change the remark from defective to damage but still
Courior partner say that remark was defective that why we will not pickup the product