[Resolved] Homeshop18 — bella casa 10 pc bedspread set

Mahantesh Hoogar

from Bengaluru, Karnataka

Address:	560083
Website:	Homeshoppe18

I've ordered 10 pc bella casa bedspread set. The quality is cheap, local and color is different. I've ordered for white but recd orange. Last 5 days calling to raise a complaint for returning / exchanging this product but their systems are down it seems. Strange how it system is down from last 1 week but up to take new orders. The cust care people are useless.
Asked me call after every 24hrs to check, they will not callback or let me know system status. Pathetic product, poor service, i'm cheated. This will be my last order on homeshoppe18.
Bangalore
Order no: [protected]

Was this information helpful?

No (0)

Yes (0)

Jan 21, 2018

Complaint marked as Resolved

HomeShop18 customer support has been notified about the posted complaint.

Dec 20, 2017

BRP ENGLISH uttam sadhu's response Customer care ...hold the phone and said please call after 24 hours.

Verified Support

Dec 21, 2017

HomeShop18 Customer Care's response Dear Mr. Hoogar,

We regret the inconvenience caused to you.

We request you to please pack the product in its Original packing along with a complaint letter indicating the nature of the problem/defect. Kindly mention the order number on top of the packing. We have arranged a reverse pickup of the product from your door step by Xpress Bees VM Reverse courier services. The courier advisor will come to you within 3-4 working days.

Thanks & Regards,
HomeShop18

Dec 22, 2017

BBSK Singh's response please replace the battery

Related HomeShop18 reviews

View all 3449 HomeShop18 Reviews

Comments

BRP ENGLISH uttam sadhu

from Veraval, Gujarat

I have got 3 items of 1300 on 18 december 2017.among of them solar lamp( torch) 's usb port is defected and fen of cooler is also not working properly.further more coller is too much old.it seems like a old piece.

BBSK Singh

from Patiala, Punjab

I had purchased orderid 24nov [protected] seller gst 06aaocs7542q1zg spectacular media marketing Seller invoice smmdrh/drh/11/2017/474804 courier xpressbees seller invoice 25-nov-2017 product code 34480595 i have noticed that mobile battery back up is very low it is about 15 -20 minutes when used continuously. Please replace the battery.