[Resolved]  Homeshop18 — Complain Regarding Product ('7 Pc Non-Stick Cookware Set') HomeShop 18 ordered no. [protected]

Address:New Delhi, Delhi, 110053
Website:www.homeshop18.com

Dear Sir/Madam
I am writing to inform you of our disappointment concerning. On 11 December, 2016, i ordered the '7 Pc Non-Stick Cookware Set'. December 14, 2016, i got items and when i open the packet lot of scratches and i sea item size is very small. I paid 1150 Rs (along with shipment charge). Also Non-Stick Cookware Set with lot of scratches. Seems it is not like a new product. We are not satisfied. We expected lot but not satisfied.
Now i want to get back my money. It would be really helpful if we get back our amount.
Product Name : 7 Pc Non-Stick Cookware Set
ORDER ID: [protected]
Date of ordered : December 11, 2016
Date of Received Product : December 14, 2016
Amount to be Paid (along with shipment charge) : 1150
Delivery via : Ecom Express
FOS with AWB No. :[protected]

Manufacturer and distributor carry out their responsibility.

Regards,
Prahlaad
[protected]
[protected]
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Jan 27, 2017
Complaint marked as Resolved 
HomeShop18 customer support has been notified about the posted complaint.
Verified Support
Dec 27, 2016
HomeShop18 Customer Care's response
Dear Customer,

We would like to inform you that as per our records your complaint has been resolved as replacement order [protected] has been successfully delivered to you on dated 22/12/16.

Regards,
HomeShop18
Complaint comments 

Comments

Sir mujhe aaj hi phone recieve hua. jab dekha to iski screen mein ek line si dikhai de rahi hai
please make some arrangements regarding to return it

I want to return my order no:[protected], But Homeshop18 are not responding, They are saying we can not return the item.

Then why you said you have 10 days return policy ?
Please return the item or I will go to consumer forum for this. I have all the proofs.
Order No.[protected] dt 05/11/2016 Sub-order No.[protected] Item Description: Pretty krafts-Buy 20 Pc Organiser &Get 25 Pc
Organiser set free - pink[protected] delivered 33Pc instead of 45 Pc

.

Asok Kumar Pal,
D3 Srinibas Mansion, Hostel More,
Riverside Road
Burnpur- 713325
WB
M.No.[protected]

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