[Resolved]  Homeshop18 — Complaint about product (wrong product received)

Address:New Delhi, Delhi, 110059
Website:www.homeshop18.com

Sir/madam, i ordered a mobile phone of ikall 4.57 cm (Mobile phone combo).
I ordered two different colours dark blue + red. But i received both same colour phone and also received wrong inside billing slip. I also complaint but there was no response from homeshop18. I called so many times to homeshop18 but always they said that one thing do that and blahhh... And i faced same problem earlier also. Therefore i request you to please action on my complain. Thank you.
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Jul 15, 2017
Complaint marked as Resolved 
HomeShop18 customer support has been notified about the posted complaint.
Jun 12, 2017
Updated by jp singh j
MY NAME IS JP SINGH, I BOUGHT MOBILE SET FROM HOMESHOP18.MY ORDER NO. IS [protected] AND ORDER DATE ID 10/06/2017 AND COURIER CODE[protected].I RECEIVED WRONG PRODUCT AND WRONG BILLING SLIP.PLS I REQUESTED YOU TO MAKE AN ACTION ON MY COMPLAIN.
Verified Support
Jun 14, 2017
HomeShop18 Customer Care's response
Dear Mr. Singh,

We have processed further for resolution i.e. replacement. Kindly re-pack the product in the original packing for reverse pick up.

Regards,
HomeShop18
Complaint comments 

Comments

Maine aapke kampany se tuesday, may 30, 2017 ko i kall 6.1cm (2.4 inch) mobile phone combo - k23 kharida tha jiska order no. [protected] hai. Jisme ek mobile ka condition kharab hai. Aur uske sath diya gaya bill bhi kisi aur ke name ka hai ...

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