[Resolved] Homeshop18 — cook & serve set

Neha201

from Mumbai, Maharashtra

Website:

Homeshop18.com

I ordered a cook and serve 3 piece set on 5th aug 2017. I got the same product. But the capacity of the bowls mentioned on the website were completely different what i received. Site mentions 2.5l, 1.5l, &750ml. While i got is entirely different.
I repeatedly asked them to pic the items back but inspite of assurance they did not pic the product back. Meanwhile i had to go back to my home town on1st september and due to my medical issues i returned only on friday 18.11.2017. Now they are not ready to their product back. I had also informed them that i will not be available after 31st august.

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Dec 25, 2017

Complaint marked as Resolved

HomeShop18 customer support has been notified about the posted complaint.

Verified Support

Nov 24, 2017

HomeShop18 Customer Care's response Dear Ms.Neha,

We regret the inconvenience caused to you.

In order to help you better we would request you to share order/suborder number so that we can provide you information regarding the same.

Thanks & Regards,
HomeShop18